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In Community Services

Carefor offers home care community services and retirement homes for people in Eastern Ontario

Services in your community to help you stay at home

You want to be able to continue to live in your home and Carefor’s community services help you do just that. We offer a variety of services which help you stay connected.

  • Companion Program

    Our Companion Program provides respite to caregivers by taking responsibility for a client’s practical, emotional, and/or social support.  Our companions can assist people with a variety of tasks, including light housekeeping, meal preparation, companionship, escorts to appointments, and more.

    There is a fee for service.

  • Bereavement Support

    Staff and volunteers support individuals, family, and friends following the death of a loved one, individually or in a group setting.

  • Family Resource Centre

    Staff and volunteers provide education and resources to help clients and families find information (for example, internet access to resources, library materials, workshops, and webinars) and one-on-one support services.

  • Personal Support Services

    If you need some help with your care, our trained Personal Support Workers can help.

    Some of their services include:

    • Personal Care: bathing, grooming, dressing, exercise and more.
    • Respite Care: Relief for caregivers, companionship and life enrichment activities.
    • Home Management: Light housekeeping and meal preparation

    Service is available 24 hours a day, seven days a week in blocks of time from 1 to 24 hours.

    There is a fee for service.

Available in these locations:

Vince Malette Functional Fitness Program

A weekly fitness program geared for people living with dementia.

Carefor’s physiotherapy team lead this 45 minute program and use PWR!Moves as a basis for the exercises. PWR!Moves are movements that incorporate weight shifting to maintain or improve balance to help reduce falls risk.

Wednesdays from 9:30 – 12:00 pm
Resurrection Lutheran Church
1325 Gaultois Ave, in Orleans.

Contact us

Erica Miskiman, Team Lead
613 526 7170 x 8808

If you’re looking to spend some free time making life better for others, we have many opportunities for you.

Healthcare careers Eastern Ontario

Join our community of supporters who are helping make life better for seniors in their community.

Carling Adult Day Program

Come for the care, stay for the fun.

The Carling Day Program gives people living with dementia a chance to enjoy a fun day out with friends in a safe and supportive setting, while giving their loved ones a well-deserved break.

Information, supportive counseling and referrals to other community services and programs are also available.

Program details

When is it: Monday to Friday from 9:00 am – 3:00 pm

Cost: $25.00 per day.

How can I join: Program referrals are made by Home and Community Care Support Services Champlain (HCCSS), as well as health care professionals and other Community Support Services and programs.

Inquiries are always welcome by calling the program directly.

For information on eligibility, contact Home and Community Care Support Services at 310-2222 (no area code required).


Cost: We can arrange transportation for participants living within the program’s boundaries for $16.00 (return trip).

Pick up: Participants are usually picked up between 8:00 and 9:00am

Drop off: Between 2:45 and 3:30pm.

Staff can also assist with accessing community transportation services or para Transpo. A family member or designate must be there to meet the client at the end of the day.

Contact Us

Cheryl Conway, Program Supervisor
833-922-2734 x 1966

If you’re looking to spend some free time making life better for others, we have many opportunities for you.

Healthcare careers Eastern Ontario

Join our community of supporters who are helping make life better for seniors in their community.

Foot Care Clinics

Your feet carry you where you need to go through life and making sure they’re healthy makes for a better life.

Health complications can affect them, but our Foot Care team is there to help, offering a variety of foot care services to keep you on your feet.

Services include:

  • Comprehensive Foot Assessment
  • Cutting and filing of toenails
  • Treatment of ingrown nails, thickened nails
  • Paddings as necessary to improve comfort and mobility
  • Preventative foot care
  • Referrals as necessary

Foot care services are offered in Ottawa, Pembroke and at our support centres throughout the Eastern Counties.

In-Home Exercise

Improve your functional fitness level.

The In-Home Exercise Program is designed for older adults who are homebound or frail. Our 10-session program matches you to a trained volunteer who assists you in completing 10 simple yet progressive exercises in the comfort of your own home. The Program’s Coordinator is a Certified Fitness Instructor.

Going Home Program

The Going Home Program helps seniors remain safely at home after leaving the hospital.

The program offers a basket of community support services, including frozen and hot meals, transportation, homemaking and personal support services. Services are free of charge within the first 10 business days when leaving the hospital. 

How do I get service?
  • Assessment

    Clients are assessed and referred to the Going Home Program by the Hospital Discharge Planner and/or by the Geriatric Emergency Management (GEM) Nurse in the Emergency Departments of our Champlain District hospitals.

  • Eligibility
    • Age: 65 years of age and older.
    • Mobility aligns with Champlain Community Transportation Collaborative criteria.
    • Services will not be duplicated either through Home and Community Care, new or existing services in the community, or paid services.
    • Clients living in Retirement Homes are eligible for transportation services only.
    • Clients with contact precautions are eligible dependent on the availability of PPE for client and driver (if necessary), and referral includes a description of the precaution. Intake reserves the ability to refuse the referral if deemed unable to safely service the client.

Contact Us

Once you are home, if you have any questions or if you have not heard from an intake person within two business days from your discharge, please contact:


Phone: (613) 238-8420
Toll Free: 1 (877) 818-0884

Eastern Counties

Phone: (613) 932-3451
Toll Free: 1 (800) 267-1741


Phone: (613) 732-3949

Going Home Referral Form


Going Home Referral Fillable Form


Patient Information Sheet


Foot Care

Take a step towards healthier feet.

Our skilled and knowledgeable nurses provide a wide range of services either in your home or at our foot care clinic at Carefor Mackay Centre.

To book an appointment


Our location

Carefor Mackay Centre, 700 Mackay Street, Pembroke  

Use middle door facing MacKay Street. Parking available in three spots in front of our entrance.


First visit: $27.00

Existing Client $25.00

Please note

  • DVA clients must bring letter of approval for Foot Care Services
  • Please note that screening processes will be in place and clients must bring proof of double vaccinations, as per Directive 6.

Services include

  • Examination of feet and legs
  • Preventative health teaching
  • Treatment of ingrown or thick nails
  • Calluses and corn care
  • Referral service
  • Risk assessment for diabetes

Meal Delivery

It’s so much more than just a meal.

Our meal program delivers a delicious lunchtime meal right to your home. And it’s so much more than just a meal. It’s nutrition, a visit and a safety check-in rolled into one. Meals consist of a hot entrée ready for you to enjoy, or a frozen entrée that you can heat and eat at your leisure. Volunteers collect meals at our kitchens and deliver them to your home. Meals include a soup or salad, an entrée and a dessert.

  • We accommodate special diets (diabetic, low salt, minced, vegetarian) whenever possible.
  • Meals are delivered Monday, Wednesday, and Friday except on statutory holidays.

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