In Community Services
Services in your community to help you stay at home
You want to be able to continue to live in your home and Carefor’s community services help you do just that. We offer a variety of services which help you stay connected.
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Bereavement Support
Staff and volunteers support individuals, family, and friends following the death of a loved one, individually or in a group setting.
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Family Resource Centre
Staff and volunteers provide education and resources to help clients and families find information (for example, internet access to resources, library materials, workshops, and webinars) and one-on-one support services.
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Personal Support Services
If you need some help with your care, our trained Personal Support Workers can help.
Some of their services include:
- Personal Care: bathing, grooming, dressing, exercise and more.
- Respite Care: Relief for caregivers, companionship and life enrichment activities.
- Home Management: Light housekeeping and meal preparation
Service is available 24 hours a day, seven days a week in blocks of time from 1 to 24 hours.
There is a fee for service.
Available in these locations:
Phone: 613-732-3949 ext.1103
infopembroke@carefor.ca
Community Programs by Region
Adult Day Programs
Caregiver Support
Community Volunteer Visiting
Congregate Diners’ Club
Crisis Intervention & Assistance
Elder Abuse Prevention Program
Exercise Classes
Friendly Visiting
Going Home program
Health & Wellness Clinics
In Community Services
Meal Delivery
Senior Support Centres – Eastern Counties
Social & Recreational Activities
Transportation
Carling Adult Day Program
Come for the care, stay for the fun.
The Carling Day Program gives people living with dementia a chance to enjoy a fun day out with friends in a safe and supportive setting, while giving their loved ones a well-deserved break.
Information, supportive counseling and referrals to other community services and programs are also available.
Program details
When is it: Monday to Friday from 9:00 am – 3:00 pm
Cost: $25.00 per day.
How can I join: Program referrals are made by Home and Community Care Support Services Champlain (HCCSS), as well as health care professionals and other Community Support Services and programs.
Inquiries are always welcome by calling the program directly.
For information on eligibility, contact Home and Community Care Support Services at 310-2222 (no area code required).
Transportation
Cost: We can arrange transportation for participants living within the program’s boundaries for $16.00 (return trip).
Pick up: Participants are usually picked up between 8:00 and 9:00am
Drop off: Between 2:45 and 3:30pm.
Staff can also assist with accessing community transportation services or para Transpo. A family member or designate must be there to meet the client at the end of the day.
If you’re looking to spend some free time making life better for others, we have many opportunities for you.
After suffering from a stroke, Eli’s lifestyle changed drastically. Suddenly he required types of supports he had never needed before, resulting in more pressure on his caregiver. “You never know […]
This program offers clients with dementia a chance to enjoy activities designed to enhance their well-being in a safe and supportive setting, while providing respite and support for care partners. […]
Going Home Program
The Going Home Program helps seniors remain safely at home after leaving the hospital.
The program offers a basket of community support services, including frozen and hot meals, transportation, homemaking and personal support services. Services are free of charge within the first 10 business days when leaving the hospital.
How do I get service?
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Assessment
Clients are assessed and referred to the Going Home Program by the Hospital Discharge Planner and/or by the Geriatric Emergency Management (GEM) Nurse in the Emergency Departments of our Champlain District hospitals.
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Eligibility
- Age: 65 years of age and older.
- Mobility aligns with Champlain Community Transportation Collaborative criteria.
- Services will not be duplicated either through Home and Community Care, new or existing services in the community, or paid services.
- Clients living in Retirement Homes are eligible for transportation services only.
- Clients with contact precautions are eligible dependent on the availability of PPE for client and driver (if necessary), and referral includes a description of the precaution. Intake reserves the ability to refuse the referral if deemed unable to safely service the client.
Contact Us
Once you are home, if you have any questions or if you have not heard from an intake person within two business days from your discharge, please contact:
Ottawa
Phone: (613) 238-8420
Toll Free: 1 (877) 818-0884
Eastern Counties
Phone: (613) 932-3451
Toll Free: 1 (800) 267-1741
Pembroke-Renfrew
Phone: (613) 732-3949
Community Programs by Region
Adult Day Programs
Caregiver Support
Community Volunteer Visiting
Congregate Diners’ Club
Crisis Intervention & Assistance
Elder Abuse Prevention Program
Exercise Classes
Friendly Visiting
Going Home program
Health & Wellness Clinics
In Community Services
Meal Delivery
Senior Support Centres – Eastern Counties
Social & Recreational Activities
Transportation
Meal Delivery
It’s so much more than just a meal.
Our meal program delivers a delicious lunchtime meal right to your home. And it’s so much more than just a meal. It’s nutrition, a visit and a safety check-in rolled into one. Meals consist of a hot entrée ready for you to enjoy, or a frozen entrée that you can heat and eat at your leisure. Volunteers collect meals at our kitchens and deliver them to your home. Meals include a soup or salad, an entrée and a dessert.
- We accommodate special diets (diabetic, low salt, minced, vegetarian) whenever possible.
- Meals are delivered Monday, Wednesday, and Friday except on statutory holidays.
Available at these Carefor Support Centres
Social & Recreational Activities
Learn a new skill, create lasting friendships, and laugh with friends.
Known as the hubs of activity in the community, our Seniors Support Centres offer a wide variety of social and recreational activities, including painting, coffee club, yoga, crafts, book club and more. Contact your local Senior Support Centre for the latest activity calendar.
Available at these locations:
Community Programs by Region
Adult Day Programs
Caregiver Support
Community Volunteer Visiting
Congregate Diners’ Club
Crisis Intervention & Assistance
Elder Abuse Prevention Program
Exercise Classes
Friendly Visiting
Going Home program
Health & Wellness Clinics
In Community Services
Meal Delivery
Senior Support Centres – Eastern Counties
Social & Recreational Activities
Transportation
Health & Wellness Clinics
Manage your health with the help of a Carefor Nurse.
Our Health & Wellness Clinics help you manage your health by offering regular monitoring, education, and referrals. Our Registered Nurses provide blood pressure checks, medication reviews and glucose and cholesterol monitoring. You keep the results to discuss at your next doctor’s appointment.
Available at these Carefor Support Centres
Friendly Visiting
Feel connected with your community.
The Friendly Visiting program offers one-on-one visits with a Carefor volunteer or team member for people who find it difficult to leave their home. In addition to making home-visits, our team of professionals are happy to lend an ear by offering one-on-one phone calls with seniors, so they maintain a strong personal connection to their community.
Available at these locations:
Community Programs by Region
Adult Day Programs
Caregiver Support
Community Volunteer Visiting
Congregate Diners’ Club
Crisis Intervention & Assistance
Elder Abuse Prevention Program
Exercise Classes
Friendly Visiting
Going Home program
Health & Wellness Clinics
In Community Services
Meal Delivery
Senior Support Centres – Eastern Counties
Social & Recreational Activities
Transportation
Exercise Classes
Whether you’re a beginner or a pro, staying fit as we age helps to improve overall well-being.
Improve your health and well-being in these fun and social classes which include stretching, basic exercises, and yoga. Classes are offered by a trained Fitness Instructor.
Available at these locations:
Community Programs by Region
Adult Day Programs
Caregiver Support
Community Volunteer Visiting
Congregate Diners’ Club
Crisis Intervention & Assistance
Elder Abuse Prevention Program
Exercise Classes
Friendly Visiting
Going Home program
Health & Wellness Clinics
In Community Services
Meal Delivery
Senior Support Centres – Eastern Counties
Social & Recreational Activities
Transportation
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