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About Us

We care for people by giving them kindness, dignity and choice.

Carefor is Eastern Ontario’s largest home and community support services not-for-profit charity, offering holistic care and support to seniors, people living with disabilities and their caregivers. We have been enriching lives in Ottawa, Pembroke-Renfrew County and Eastern Counties since 1897, giving people choice in how they want to live their lives through in-home care, community programs, retirement living or our hospice in Cornwall.

Purpose

To enrich the lives of people in Eastern Ontario by providing holistic care and support that gives them choice in how to live their life.

Mission

Meeting our clients’ health needs for high-quality home care and community support services.

Vision

To be recognized as a leader in the development of a fully-integrated healthcare delivery system for our clients.

Values

Respect

We respect diversity and equality among our clients, co-workers and volunteers creating an environment that is inclusive.

Innovation

We pursue creative, cost-effective and environmentally responsive ways to achieve better results.

Partnership

We collaborate and work well with our partners.

Excellence

We strive for excellence through education, implementation of best practices, outcomes, measurement and evidence-based decision-making.

Responsiveness

We go the extra mile in listening to and acting on client and
system needs.

Manifesto

Who can you count on when you need help? Is there someone you know you can rely on to help you through a hard time, or to just share a laugh with?

For nearly 20,000 seniors and people with disabilities in Eastern Ontario each year, Carefor is that person. Our staff work throughout our communities providing in home care, through community programs and in our retirement homes and our hospice.

We’re who you can count on when life’s circumstances change. When you want to be independent but need some extra help around the home. When have a medical appointment but need a ride. When you want to meet new people or find new ways to be active. And when you are well enough to be home, but not well enough to be alone.

Carefor is here.

Carefor began in 1897 as the founding chapter of the Victorian Order of Nurses. Today our goal is still the same: to meet our clients’ health needs for high-quality home care and community support services.

Carefor is a leader in caring for people—the largest provider of health, homecare and community services in Eastern Ontario. As a not-for-profit charity we are made by our community, for our community.

We Carefor Eastern Ontario.

20,000
Nearly 20,000 clients served in 2022-23
1 million
client service hours in
2022-23
97%
Percent of home care clients who would recommend Carefor to their family and friends

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