On September 5^th, 2000, John and Lilian Bosco opened the doors to Richmond Care Home, a small dementia care retirement home exclusively for women living with dementia. Tucked in the village of Richmond, Ontario in southwest Ottawa, it wasn’t just another care facility—it was a deeply personal and purpose-built response to a challenge John had spent much of his career studying: how to support people with dementia in a way that preserves their dignity, comfort, and autonomy.

John, a social worker and department manager at St. Patrick’s Home in Ottawa for two decades, became increasingly interested in alternative care models after hearing about a study from Australia. A psychiatrist, Dr. John Tooth, had unintentionally discovered the power of a home-like environment for people with dementia. When a psychiatric facility was temporarily closed for renovations, patients were moved into small, home-style residences. The results were profound—individuals previously labeled aggressive or uncooperative became calmer, more independent, and more responsive. Dr. Tooth concluded that it was the environment itself that was driving this change.

Inspired by that research, John envisioned something similar in Canada. At St. Patrick’s, he had managed multiple departments—including social work, volunteer coordination, and dementia care—and saw firsthand how traditional institutional environments could hinder, rather than help, individuals with memory loss. With this in mind, he and Lilian set out to create a small, secure home where women with dementia could live with purpose, routine, and peace.

They designed Richmond Care Home themselves, eventually hiring an architect and builder to bring their vision to life. The home was small by design—just 16 residents—and exclusively for women. This choice was based on demographics and practicality: most residents in long-term care are women, and in a small group, a mixed-gender population would have introduced additional staffing complexities.

The couple secured a business loan, and both their mothers contributed personal funds to support the project. It opened with just three residents and filled to capacity within six months, thanks to open houses, local newspaper ads, and word-of-mouth within the retirement and dementia care community.

But what truly made Richmond unique was its philosophy. Drawing from the “Gentle Care” approach by Moyra Jones, the Boscos believed in meeting residents where they were—using cues, not commands, to support activities of daily living. The home was warm and intimate: meals around one table, familiar routines, and a sense of family between staff and residents. John recalls one woman who, after being declared unable to live independently by a hospital, returned to Richmond and immediately resumed dressing, toileting, and caring for herself—proof, he says, of the power of home.

The Boscos ran Richmond Care Home for eight years before retiring and selling it to Carefor. Though no longer at the helm, John is proud of their legacy which continues at Richmond Care Home.

With September 5th, 2025 being Richmond Care Home’s 25^th anniversary, we’re excited to be hosting a 25^th Anniversary Open House for people to come and take a look at our home and see what John and Lilian Bosco believed for year: that it’s the best retirement home for people living with dementia in Ontario.

Join us Sunday, September 28 from 1:00 – 3:00 PM at Richmond Care Home at 27 Nixon Farm Dr. in Richmond. To RSVP contact info@carefor.ca or visit www.carefor.ca/anniversary

Receiving a diagnosis of Alzheimer’s or other forms of dementia can be overwhelming for both the individual and their family. The initial shock may lead to confusion, fear, and uncertainty about what the future holds. However, with the right support, individuals with dementia can continue to lead fulfilling lives. If a loved one has been diagnosed with dementia, here are some ways you can offer meaningful support during this challenging time.

1. Offer Emotional Reassurance and Acceptance

The first step in supporting a loved one is acknowledging their emotions. A dementia diagnosis can provoke a range of feelings, including denial, fear, sadness, or frustration. Be patient and provide reassurance that their emotions are valid. Avoid offering empty platitudes or pretending everything is fine. Instead, validate their feelings and let them know that they are not alone in this journey. Listen actively and allow them to express their concerns without judgment.

2. Educate Yourself About Dementia

Understanding the condition can help you support your loved one effectively. Dementia is not a single disease but a collection of symptoms related to various cognitive impairments. By learning about dementia types (e.g., Alzheimer’s, vascular dementia, Lewy body dementia) and their symptoms, you can better anticipate challenges and tailor your approach. The more informed you are, the better you can make decisions regarding treatment, care, and lifestyle adjustments.

3. Encourage Routine and Familiarity

Routine is vital for individuals with dementia, as it provides a sense of stability and security. Help your loved one maintain familiar daily routines, such as regular meal times, bedtime, and activities. Simplifying their environment by removing clutter and labeling important areas (e.g., the bathroom, bedroom) can also make daily tasks easier and reduce confusion. Consistency can be a calming factor for those living with dementia.

4. Promote Physical and Mental Engagement

Physical and mental stimulation are crucial for slowing cognitive decline and maintaining overall health. Encourage your loved one to stay active through walks, gentle exercises, or hobbies they enjoy. Memory games, puzzles, or even engaging in creative activities like drawing or playing music can help keep their mind sharp. Additionally, staying socially connected is important. Involve them in family activities or connect with local support groups where they can interact with others in similar situations.

5. Help with Planning for the Future

Dementia often progresses over time, so it’s important to plan for the future as early as possible. Talk to your loved one about legal and financial matters, such as creating or updating wills, designating power of attorney, and making healthcare decisions. This can ensure that their wishes are respected and that you’re prepared for any eventuality. It also provides them with a sense of control over their future, which can be empowering.

6. Take Care of Yourself, Too

Being a caregiver can be emotionally and physically draining. It’s important to prioritize your own well-being, as caregiving can lead to burnout. Take time for self-care, whether it’s through exercise, hobbies, or simply resting. You might also want to consider respite care services, which can provide short-term relief, giving you a chance to recharge.

7. Stay Positive and Focus on Quality of Life

While dementia may present new challenges, it’s important to focus on your loved one’s remaining abilities and help them maintain a good quality of life. Foster an environment of acceptance and love. Help them celebrate their achievements, big or small, and engage in meaningful activities that bring them joy.

Supporting a loved one after a dementia diagnosis requires patience, flexibility, and compassion. While the road ahead may be difficult, with the right support and understanding, your loved one can continue to experience moments of joy and fulfillment throughout their journey.

8. Educate yourself about resources available to you in your community

Programs for people living with dementia in Ottawa like Carefor’s Carling and Perley Adult Day Programs, the Respite House and Carefor’s Richmond Care Home, a retirement home for women living with dementia can help.

There are also numerous resources are available via the Champlain Healthline website.

Dementia can be a challenging disease, both for those who experience it and for their families. Often it is family members who are first to notice the signs of cognitive decline. While their loved one may also notice it, those experiencing symptoms can be the last to acknowledge that their challenges are the result of something beyond aging.

If you notice signs that a loved one may be developing dementia—such as memory loss, confusion, difficulty with daily tasks, or changes in behaviour—it’s important to take proactive steps to help them get diagnosed. Early diagnosis can lead to better management of symptoms and improve their quality of life. That said, it can be a challenge to help someone showing signs of Alzheimer’s or other forms of dementia feel comfortable taking action.

 Here’s what you can do if you suspect someone is showing signs of dementia:

1. Observe and Document Symptoms

Before approaching the individual, take time to observe their behavior closely. Keep track of specific symptoms, such as forgetfulness, confusion about time or place, difficulty finding the right words, or changes in mood and personality. Document these observations over a few weeks. This will help provide concrete examples of behavior changes when discussing the issue with medical professionals.

2. Start the Conversation Gently

Talking about dementia can be difficult, especially if the person is not yet aware of their symptoms. Approach the conversation with empathy and compassion. Avoid using labels like “dementia” right away; instead, express concern over the changes you’ve noticed. For example, you might say, “I’ve noticed that you’ve been forgetting things lately, and I’m worried about you. I think it would be helpful to speak with a doctor to understand what’s going on.” Encourage them to share their feelings and thoughts and reassure them that seeking help is a positive step.

3. Encourage a Doctor’s Appointment

Suggest that they visit their primary care doctor for a general check-up. Frame it as a way to rule out other medical conditions that could be causing their symptoms. Many issues, such as vitamin deficiencies, thyroid problems, or infections, can mimic the early signs of dementia. A thorough evaluation can help clarify the cause of the symptoms. Offer to help schedule the appointment and accompany them if necessary.

4. Seek a Specialist

If the primary care doctor’s evaluation suggests potential cognitive issues, the next step is often a referral to a specialist. Neurologists, geriatricians, or psychiatrists with experience in cognitive disorders are best suited to perform more in-depth assessments. They may recommend a battery of tests, including cognitive exams, brain imaging, or blood tests, to diagnose dementia and identify its type.

5. Be Supportive Throughout the Process

The diagnostic process may take time, and it can be emotionally challenging for both the individual and their family members. Be patient and offer your full support. Stay involved by accompanying your loved one to appointments, helping them recall symptoms they might forget, and ensuring they have all the necessary information.

6. Consider a Second Opinion

If you’re unsure about the diagnosis or feel that the medical professional hasn’t fully addressed your concerns, don’t hesitate to seek a second opinion. Dementia can be complex, and early signs may overlap with other conditions. Getting a second opinion ensures the diagnosis is accurate and thorough.

7. Understand the Importance of Early Diagnosis

An early dementia diagnosis opens the door to treatments that can slow disease progression, manage symptoms, and improve quality of life. It also allows time for legal and financial planning, as well as adjustments to lifestyle that can help both the person with dementia and their caregivers.

If Alzheimer’s or other forms of dementia is the diagnosis, it’s not the end. People can still live very satisfying and meaningful lives well beyond diagnosis. Programs for people living with dementia in Ottawa like Carefor’s Carling and Perley Adult Day Programs, the Respite House and Carefor’s Richmond Care Home, a retirement home for women living with dementia can help.

Finding the right dementia care retirement home in Ottawa is crucial for ensuring that your loved one receives the specialized care and support they need. In Ottawa there are a variety of options, but navigating through them to find the perfect fit requires careful consideration of several factors.

1. Understanding Dementia Care Needs

Dementia care homes cater specifically to individuals with Alzheimer’s and other forms of dementia. These facilities provide a safe and supportive environment, often with tailored activities and therapies to enhance the residents’ quality of life. It’s important to assess the level of care your loved one needs, from basic supervision to intensive medical support. Factors to consider are mobility, wandering, aggressive tendencies and personal care. Different homes support different abilities and different needs.

2. Researching Facilities

Start by making a list of dementia care homes in Ottawa. Resources like the Ontario Retirement Communities Association (ORCA) and the Champlain Local Health Integration Network (LHIN) can provide valuable information and recommendations. Platforms like RetirementHomes.com, and ComfortLife.ca offer searchable databases, user reviews, and detailed descriptions of facilities. Use these tools to create a shortlist of potential homes within your budget.

3. Visiting and Evaluating Homes

Once you have a list, visit each facility. During your visits, observe the cleanliness, safety measures, and overall atmosphere. Engage with the staff to understand their qualifications, experience, and the staff-to-resident ratio. Pay attention to how residents are treated and whether they appear content and well-cared-for.

4. Specialized Programs and Therapies

Look for homes that offer specialized programs for dementia patients. These may include memory care programs, cognitive therapies, and recreational activities designed to stimulate mental function and enhance social interaction. Facilities with sensory rooms and therapeutic gardens can provide additional benefits.

5. Medical and Personal Care Services

Ensure that the home provides comprehensive medical care, including regular health assessments, medication management, and access to healthcare professionals. Personal care services, such as assistance with daily living activities, should also be a priority. Some homes might also offer specialized diets and meal plans tailored to the residents’ needs.

6. Cost and Financial Planning

Understanding the cost is essential. Dementia care can be expensive, so it’s important to discuss fees and what they include. Inquire about potential additional costs for extra services.

7. Legal and Ethical Considerations

Verify that the facility is licensed and accredited by relevant authorities. This ensures compliance with provincial regulations and standards of care. Ethical practices, transparency in operations, and respect for residents’ rights are also key indicators of a reputable care home.

8. Getting Recommendations

Seek recommendations from healthcare providers, friends, and support groups. Personal experiences can provide insights beyond what brochures and websites offer.

Finding the right dementia care retirement home in Ottawa involves thorough research and careful evaluation. By focusing on the specific needs of your loved one and considering various factors such as specialized programs, medical care, and overall environment, you can make an informed decision that ensures their safety, comfort, and well-being. Carefor’s Richmond Care Home is a retirement home in Ottawa’s southwest that offers personalized care to women living with Alzheimer’s and dementia. To learn more about Richmond Care Home and how it could be the right retirement home for your loved one, visit our website.