• Acts within the unregulated worker’s role when making observations regarding the clients health status, condition and situation
• Uses information in the care plan, computer memos, and staff communication log when making observations, and seeks out guidance and information from the nurse, manager or other relevant staff members as required
• Reports all changes in client condition/situation in accordance with Carefor policies and procedures
• Contributes to the development and revision of client’s service plans in collaboration with the nurse
• Sets service goals in collaboration with the client, the nurse and the manager
• Any changes to the care plan must be implemented by the manager or nurse for safety, liability and financial reasons
• Providing personal care  which includes assistance with all aspects of activities of daily living bathing, mouth and skin care, dressing and grooming, incontinent care, assistance in walking and transfers, climbing or descending stairs, feeding, exercises and bedside care
• Performing delegated tasks (e.g. applying prescription ointment) where required, under the direction of the supervisor or a registered Staff.
• Monitoring and maintaining resident and household safety (report to supervisor)
• Recognizing the social and emotional needs of client and dealing with them effectively (report to supervisor)
• Meal set-up or planning and preparing nutritious meals including special diets
• Light housekeeping/cleaning (including bedrooms, bathrooms, floors, windows and other surfaces)
• Laundering of clothes and linens (wash, fold, put away), including occasional ironing and essential mending of clothing; laundry for incontinence
• Accompanying clients on outings or to appointments as necessary
• Setting priorities for personal support and other activities, to effectively utilize time, energy, supplies and equipment
• Completing assignments in the assigned length of time
• Plan, lead and participate in various programs of meaningful one-on-one and small group activities geared to the guests’ abilities and preferences
• Help create and maintain a peaceful,’ normalized,’ home-like environment for guests
• Assist with recreation and personal interest activities for the clients
• Ensure that the door remained locked at all times
• Assisting clients to keep their rooms clean and tidy and making beds
• Providing medication assistance to clients and signs for medications given
• Making appointments for clients and accompanies them when necessary
• Encouraging and promoting resident independence
• Treating residents with dignity and respect

• Secondary school education preferred (Grade 12)
• Personal Support Worker Certificate, Home Support Worker Certificate (Level II or III), Health Care Aide
• Current Standard First Aid
• Current CPR – Level C
• Dementia education/courses as asset

• Schedules service providers for client visits in areas assigned by manager
• Provides work schedules to staff that meet client needs and maximize continuity of care.
• Keeps up to date with daily changes such as staff availability, changes in client service
• authorizations and/or care plans
• Ensures client and service provider information is accurate and up to date in the scheduling database
• Provides timely information, through the use of communication technology (telephone, fax, e-mail, voicemail), to field staff, services providers, co-workers, Managers and Supervisors, clients and customers
• Verifies visit confirmations from field staff and processes in a timely manner to be processed by the billing department
• Verifies payroll information for field staff in a timely manner ensuring accuracy of hours, mileage, stats and premiums.
• Contacts LHIN regarding discrepancies in frequency, authorization for extra visits or not seen/ not found visits, extensions to planned review dates
• Works collaboratively as part of a team willing to assist others and mentor new staff
• Contributes to the principles of customer-focused service and continuous quality improvement
• Functions and completes all duties in compliance with Occupational Health and Safety legislation, regulations, and Carefor policies, procedures, and standards

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)
• Company cell phone and tablet

• Assess, intervene, consult and counsel clients and their families in the community
• Adjustment to illness/disability
• Ability to cope & manage care needs – including caregiver burden
• Ability to access need resources
• Future care needs
• Palliative care options and End of Life issues
• ntergenerational family conflict
• Abuse/neglect situations
• Psychosocial issues and social isolation
• Housing, Income options, Finances and Resources
• Develop a care plan with the client and family based on the assessment
• Document and communicate care plan as well as client care activity per college standards
• Implement strategies or interventions to achieve realistic client-centered outcomes
• Assist with and complete applications and paperwork for needed resources.
• Refer clients to appropriate community resources and programs as well other disciplines as necessary

• Master Degree in Social Work
• Registered with the College of Social Work and Social Services of Ontario
• Excellent oral and written communication skills
• Bilingualism (French/English) required
• Strong skills in critical thinking, decision making and analysis
• The ability to work collaboratively with case managers, clients, families and other caregivers to provide service
• Possession of a valid driver’s license, (G2 level) and use of a reliable vehicle
• 2-5 years’ experience preferred
• Experience in community health and/or palliative care

• Provides complete, relevant assessment of the client’s functional abilities, general condition and activities of daily living following pre-set procedures
• Implements the care plan based on the nursing assessment in collaboration with the physician, PSW’s and manager and review quarterly
• Implements nursing strategies or interventions according to the established care plan
• Performs technical nursing skills at a safe level in accordance with scope of practice, nursing principles and Carefor policies and procedures
• Utilizes appropriate interviewing and communication skills to obtain information from the client/family
• Describes and documents nursing processes clearly, concisely, accurately and appropriately, according to Carefor standards (by exception)
• Evaluates client’s responses to care plan for the achievement of realistic client-centered outcomes; revises plan as required
• Demonstrates respect for client’s choices and decisions
• Utilizes adult learning principles and established teaching materials to provide health teaching to clients, unregulated care providers and volunteers
• Reports and discusses client’s status on a regular basis with other members of the health care team, including physician when necessary
• Works closely with the care team (including psws, cooks, recreation/activity coordinator and/or volunteers), providing them with direction, teaching and support
• Orders and checks new medications from the pharmacy and lists the medications on the MAR sheets
• Admissions and Discharges of clients as required
• Keep up to date on changes in the field of dementia care
• Familiarity with the home’s fire, disaster and evacuation plans
• Participate in providing personal care, activities of daily living, preparing and serving meals & snacks, light housekeeping, recreational/personal interest activities as necessary.

• Registered Practical Nurse, or Registered Nurse
• Current registration with the College of Nurses of Ontario
• Current Standard First Aid Certificate
• Current CPR level C Certificate
• Three years experience working with elderly clients with dementia
• Demonstrated excellent communication (both written and verbal) and interpersonal skills with a proven effective customer service focus.

1. Human Resources & Workforce Strategy

The Vice President provides executive leadership for all aspects of human resources, ensuring a high-performing, values-driven, and sustainable workforce.

Key Accountabilities

• Lead the development and execution of corporate people and workforce strategy aligned with organizational priorities and population health needs.
• Oversee HR functions including:
• Talent acquisition and retention
• Workforce planning and succession management
• Labour relations and collective bargaining
• Compensation, benefits, and total rewards
• Performance management and leadership development
• Occupational health, safety, wellness, and disability management
• Leadership competency framework
• Serve as the executive lead for labour relations strategy, including negotiations, grievance management, and union partnerships.
• Champion equity, diversity, inclusion, and belonging across the organization.
• Ensure compliance with all applicable employment legislation, accreditation standards, accessibility standards and healthcare regulatory requirements in Ontario.
• Advance modern HR practices including digital enablement, analytics, and evidence-informed decision-making.

2. Business Development, Partnerships & Growth

The Vice President leads organizational growth initiatives that enhance sustainability, service expansion, and system integration.

Key Accountabilities

Identify, assess, and advance business development opportunities, including:

• New service lines
• Strategic partnerships and alliances
• Public-sector and private-sector collaborations
• Mergers, integrations, and affiliation opportunities as applicable
• Lead due diligence, business cases, and executive recommendations for growth initiatives.
• Collaborate with clinical, operational, and finance leaders to ensure growth strategies are viable, patient-centred, and aligned with funding models.
• Represent the organization externally with system partners, government stakeholders, and community organizations.

3. Marketing, Fundraising, Communications & Strategy

The Vice President provides strategic oversight of organizational positioning, reputation, and long-term planning.

Key Accountabilities

• Lead the development, implementation, and monitoring of the corporate strategic plan, in partnership with the Executive Leadership Team and Board.
• Oversee marketing, brand, and communications strategies to strengthen organizational reputation and stakeholder engagement.
• Ensure consistent messaging across internal and external audiences, aligned with organizational values and system priorities.
• Advocacy and stakeholder engagement
• Align and advance fundraising strategy and execution per organizational priorities
• Use market intelligence, population health data, and system trends to inform strategic decision-making.
• Support board-level strategic planning, performance reporting, and governance requirements.

4. Corporate Risk & Enterprise Governance

The Vice President serves as an executive steward of enterprise risk management and organizational resilience.

Key Accountabilities

• Lead the organization’s Enterprise Risk Management (ERM) framework, including identification, mitigation, monitoring, and reporting of strategic, operational, financial, human capital, and reputational risks.
• Ensure alignment between risk management, strategic planning, and continuous improvement priorities.
• Oversee corporate policy frameworks and ongoing policy development, internal controls, and compliance processes.
• Support regulatory compliance across all accountable domains.
• Provide regular risk reporting to the Executive Leadership Team and Board committees.
• Model values-based, inclusive, and transparent leadership.
• Foster a culture of accountability and innovation.

Financial and Other

• Leads the development of the annual operating budget for the assigned portfolios and is accountable for financial results of their departments
• Provides input and expert judgment regarding expenditures and resources needed for the programs within their portfolio
• Regularly monitors expenditures and revenues against the budget and adjusts course as required to stay within budget targets
• Required to travel locally within Carefor’s service geography on a regular basis

Education & Credentials

• A university degree in health, public policy and strategy, business, commerce, human resource management, or a related field.
• Master’s degree in Health Administration (MHA) or Masters in Business Administration (MBA) (or equivalent)
• LEAN Healthcare Certificate and/or Project Management certification (e.g., PMP) or equivalent demonstrated experience

Experience and Qualifications

• Minimum 10 years of progressive senior leadership experience, with executive-level accountability
• Demonstrated experience in healthcare organizations within Ontario’s regulated environment
• Demonstrated success in driving enterprise-wide initiatives focused on enhancing organizational culture and continuous improvement
• Experience in strategy development, business growth, and system partnerships
• Strong exposure to corporate risk, governance, and board reporting
• Experience working in unionized healthcare environments is strongly preferred

Fluency in both official languages is strong asset

• Competitive Salary
• Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Health and Dental Benefits
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• Staff who are deeply committed to excellent client care

Job Types: Full-time, Permanent

Pay: CA$126,457.50 – CA$197,613.00 per year

Work Location: Hybrid remote in Ottawa, ON K1G 6M8

Client-centred support and assistance with activities of daily living (ADLs), personal care and other care needs assigned. Duties will be carried out under the formal delegation of a registered nursing professional, in accordance with organizational policies, applicable legislation, and within the scope of training and competence. Responsibilities may include, but are not limited to the following:

• Personal Care & ADLs: Assist clients with bathing, grooming, dressing, toileting, mobility, and safe transfers (including use of lifts and mobility aids).
• Health Monitoring: Observe and report changes in client condition to the supervising nurse or care team.
• Medication Assistance: Provide medication reminders or assistance as per care plan.
• Environmental Support: Perform light housekeeping, laundry, and meal preparation to maintain a safe and clean environment.
• Social & Emotional Support: Engage clients in conversation and activities to reduce isolation and promote well-being.
• Documentation & Communication: Accurately document provided care and communicate effectively with clients, families, and team members.
• Safety & Infection Control: Follow Personal Protective Equipment (PPE) protocols, infection prevention practices, and health and safety regulations.
• Team Collaboration: Work collaboratively with nurses, supervisors, and other health care professionals to ensure continuity of care.
• Specialized care: provide basic ostomy and catheter care; assist with end of life care and respite care where appropriate
• Acts in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures
• Other related duties/tasks as assigned by the Supervisor, Personal Support Services

• Personal Support Worker Certificate (or equivalent qualification) (essential)
• Strong interpersonal, communication, and problem-solving skills (essential)
• Clear vulnerable sector police check (essential)
• Experience in home care, retirement homes, or long-term care (asset)
• Ability to work independently and manage multiple tasks in a fast-paced environment (asset)
• Ability to service clients in any geographical area when the need arises (asset)
• Demonstrate ability to be flexible in accepting a variety of assignments (asset)
• Gentle Persuasive Approach (GPA) (asset)
• Enhanced Palliative Care certificate (asset)
• Current CPR and First Aid certification (asset)
• Valid driver’s license and full access to a vehicle (essential for Full -Time and Part Time Community setting only – otherwise asset)
• Registered PSW with Health and Supportive Care Providers Oversight Authority (HSCPOA) (asset)
• Bilingualism (English & French) (asset)

• Competitive wages (in addition to the Provincial government wage enhancement)
• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Paid professional development and training
• Employee Assistance Program

• Supports the care management and home care assessment responsibilities of clients transitioning out of hospital within the atHome Program;
• Delivers nursing care to clients within the atHome Program;
• Acts as a resource to the atHome Program care team, providing coaching, education, and instruction to encourage individual and operational performance objectives. Encourages and models evidence-informed practice;
• Supports the performance management process with assigned staff and engages with appropriate managers regarding any performance issues;
• Contributes to human resources management including employee relations, health and safety, continuing education, performance development, recognition of staff and orientation, as required;
• Assists the Manager in identifying areas for recruitment, anticipates and monitors staffing needs and initiates appropriate action to obtain/maintain an adequate compliment staff for the atHome program;
• Investigates and evaluates client and staff concerns/complaints and implements appropriate resolutions, as required

Operational And Organizational Responsibilities

• Leads by example and promotes continuous quality improvement;
• Understands, promotes, and communicates the value, purpose, and goals of the atHome Program;
• Working with the Allied Health Services Manager in the evaluation and revision of atHome Program policies and procedures, based on changes in practice and requirements from funder or partner organization;
• Ensures that the quality of client care delivery is consistent with Carefor’s mission, vision, values and strategic plan;
• Meets the contractual terms set forth by external/funding partners and maintains communication with these partners as needed;
• Assists with operation of the program; provision of direct client care as required;
• Collaborate to address quality, safety and risk management issues, including the creation of professional development and performance improvement plans to address shortfalls;
• Contributes to the improvement of client outcomes (quality of life and quality of care) based on best available evidence and efficient utilization of resources;
• Contributes to business development initiatives, as required;
• Support the atHome Program team through regular meetings, orientation, mentorship, consultation, and guidance with complex clinical situations. Participate in internal and external case conferences or meetings as required; and
• Operates within as well as monitors individual, staff, and program compliance to Occupational Health and Safety Legislation, standards, and Carefor Policies & Procedures.

Working Conditions

• Combined regular office environment with some flexibility of remote work.
• A vehicle for travel within the Ottawa region to support Nursing staff working in various community settings (e.g. individual homes, retirement homes, Carefor clinics) will be required.
• Ability to work flexible hours to support client needs may be required.

• Registered Practical Nurse (RPN) in good standing with the College of Nurses of Ontario; required.
• Three (3) years recent experience of working within the adult home health care sector with related experience to support the provision of restorative care to older adults.
• Knowledge of the related regulatory and legislative requirements within Ontario; required.
• Certification in clinical specialties and chronic disease management (e.g., GPNC(C) Gerontology Practical Nurse Certified (C) Canada or CMSN(C) Medical-Surgical Nursing (C) Canada); an asset.
• Ability to promote and facilitate evidence-based practice within a community setting with a demonstrated expertise and ability to apply, teach, coach and mentor individuals and teams.
• Superior communication skills and ability to communicate effectively to direct and motivate others while maintaining a persuasive and credible presentation style at all levels of the organization.
• Demonstrated effective analytical, and problem-resolution skills.
• Excellent organizational, planning and time management skills.
• Proficiency in using Microsoft Office applications (e.g., Outlook, Word, Excel, etc.).
• Experience in a unionized environment; an asset.
• Certified RAI Assessor; preferred
• Active member of RPNAO; an asset.
• Bilingualism (French/English), an asset

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Paid mileage between clients
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)

Job Types: Part-time, Permanent

Hrs: 37.5

As a Registered Practical Nurse in Carefor’s Visit Nursing Program, you will make a difference in the lives of your clients in the community by utilizing your excellent communication skills to obtain relevant information from your clients and their families. You will implement nursing strategies or interventions according to the established care plan in consultation with the client and/or caregiver and the health care team. You will utilize adult learning principals and teaching materials to provide guidance to clients and their caregivers. You will incorporate your research findings into your daily clinical practice while demonstrating your exceptional time management and advance planning skills that will promote client-directed care, self-care and independence.

In our fast-paced, responsive, and caring environment, we are looking for a self-starter who has the experience and ability to jump in on day one with energy and enthusiasm.

The following items describe important experience and competency areas you have demonstrated in your current or previous roles in order to be successful in this role:

• You are registered in good standing with the College of Nurses in Ontario (CNO)
• You have excellent high-tech skills (with IV restart) or a passion to be trained in these skills
• You possess a valid driver’s license and use of a reliable vehicle
• You have excellent documentation skills
• You have the ability to work collaboratively as a member of an interdisciplinary practice
• You have excellent problem solving skills and the ability to adapt nursing to independent practice
• You take initiative and you are passionate about caring for your clients

If you have the following, it would be considered an additional asset:

• Ability to converse in both official languages (English/French)
• Experience in palliative care
• You have LEAP training or are willing to take part as a requirement to palliative care provision
• Experience in community health care
• Current skills in Foot Care

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Dental and Health Benefits
• Extended health care
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Paid mileage between clients
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)

Job Types: Full-time, Permanent

As a Registered Practical Nurse in Carefor’s Visit Nursing Program, you will make a difference in the lives of your clients in the community by utilizing your excellent communication skills to obtain relevant information from your clients and their families. You will implement nursing strategies or interventions according to the established care plan in consultation with the client and/or caregiver and the health care team. You will utilize adult learning principals and teaching materials to provide guidance to clients and their caregivers. You will incorporate your research findings into your daily clinical practice while demonstrating your exceptional time management and advance planning skills that will promote client-directed care, self-care and independence.

• In our fast-paced, responsive, and caring environment, we are looking for a self-starter who has the experience and ability to jump in on day one with energy and enthusiasm. The following items describe important experience and competency areas you have demonstrated in your current or previous roles in order to be successful in this role:

• You are registered in good standing with the College of Nurses in Ontario (CNO)
• You have excellent high-tech skills (with IV restart) or a passion to be trained in these skills
• You possess a valid driver’s license and use of a reliable vehicle
• You have excellent documentation skills
• You have the ability to work collaboratively as a member of an interdisciplinary practice
• You have excellent problem-solving skills and the ability to adapt nursing to independent practice
• You take initiative and you are passionate about caring for your clientsIf you have the following, it would be considered an additional asset:

• Ability to converse in both official languages (English and French)
• Experience in palliative care
• You have LEAP training or are willing to take part as a requirement to palliative care provision
• Experience in community health care
• Current skills in Foot Care

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Paid mileage between clients
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)