You will make an impact in the following ways:

• Assist in the activities of daily living, including eating, dressing, transferring, grooming, and bathing
• Provide laundering of clothes and linens
• Provide light cleaning
• Provide respite care
• Provide light meal preparation
• Provide cognitive, social, and compassionate support
• Document reports for clients on their plan of care and any changes in the behaviour of daily routines
• Other related duties and tasks as assigned by the supervisor in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures

We are looking for individuals who:

• Are capable of making a commitment of at least 15 hours/week
• Are flexible to accommodate day shifts from 7:00 a.m. to 3:00 p.m. or evening shifts from 3:00 p.m. to 11:00 p.m. and commit to shifts every second weekend (both Saturday and Sunday). To support planning, we will always make your schedule available two weeks in advance.
• See the possibilities in others and support them to reach their full potential
• Are comfortable using technology, such as a smartphone, for communication and work purposes
• Communicate effectively in English, both written and verbal
• Have strong interpersonal and customer-focused skills
• Have physical fitness sufficient to perform tasks that are necessary for the position, e.g. lifting/transferring clients
• Are compassionate, empathetic, and creative
• Have a desire to advocate for others and impact their community

You will need to have:

• Ontario Certified Personal Support Worker Certificate and/or National Association of Career Colleges (NAC) Certificate, or Certificate in Home Support Worker (Level II, III), or Developmental Service Worker program, Health Care Aide, Foreign-Trained BScN or Doctor, Paramedic Graduate, BScN Nursing Student, or second year RPN student.
• Clear Vulnerable Sector check (obtained within previous six months)
• Up to date immunizations for diphtheria, tetanus, polio, rubella, and hepatitis
• Negative tuberculosis test
• Must have a current valid driver’s license and own vehicle insurance policy
• Experience with Palliative Care is considered an asset
• First Aid CPR is considered an asset

• Competitive wages (in addition to the Provincial government $3/hr. wage enhancement)
• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Paid 3-day orientation
• Paid professional development and training
• Paid education bursaries
• Employee Assistance Program
• Smartphone
• All necessary Personal Protective Equipment (PPE)
• 24/7 on-call Supervisors’ support
• Opportunities for growth
• A collaborative, diverse and inclusive team culture

• Schedules service providers for client visits in areas assigned by manager
• Provides work schedules to staff that meet client needs and maximize continuity of care.
• Keeps up to date with daily changes such as staff availability, changes in client service authorizations, and/or care plans
• Ensures client and service provider information is accurate and up-to-date in the scheduling database
• Provides timely information, through the use of communication technology (telephone, fax, e-mail, voicemail), to field staff, services providers, co-workers, Managers and Supervisors, clients and customers
• Verifies visit confirmations from field staff and processes in a timely manner to be processed by the billing department
• Verifies payroll information for field staff in a timely manner, ensuring accuracy of hours, mileage, stats and premiums.
• Contacts LHIN regarding discrepancies in frequency, authorization for extra visits or not seen/ not found visits, extensions to planned review dates
• Works collaboratively as part of a team willing to assist others and mentor new staff
• Contributes to the principles of customer-focused service and continuous quality improvement
• Functions and completes all duties in compliance with Occupational Health and Safety legislation, regulations, and Carefor policies, procedures, and standards

• Diploma or Degree from an accredited College or University/ currently enrolled in a college or University program
• Previous scheduling experience preferred
• Experience using database software and Microsoft Office Suite
• Accurate and efficient computer data-entry skills
• Knowledge of medical terminology is considered an asset
• Demonstrated problem solving skills
• Excellent interpersonal skills
• Proven ability to manage coinciding demands, and demonstrated flexibility to adjust
• priorities to meet changing demands and circumstances
• Ability to respond appropriately in pressure situations with a calm and professional demeanour
• Ability to plan, organize and coordinate activities
• Must be able to work independently and within a team
• Excellent communication skills, both verbal and written

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee assistance program
• Flexible schedule
• Life insurance
• On-site parking
• Work-life balance
• Professional development opportunities
• A collaborative team culture that supports making a difference in the lives of our clients

• Schedules service providers for client visits in areas assigned by the manager.
• Provides work schedules to staff that meet client needs and maximize continuity of care.
• Keeps up to date with daily changes such as staff availability, changes in client service
• authorizations and/or care plans
• Ensures client and service provider information is accurate and up to date in the
• scheduling database
• Provides timely information, through the use of communication technology (telephone,
• fax, e-mail, voicemail), to field staff, service providers, co-workers, Managers and
• Supervisors, clients, and customers
• Verifies visit confirmations from field staff and processes in a timely manner to be
• processed by the billing department
• Verifies payroll information for field staff in a timely manner ensuring the accuracy of hours,
• mileage, stats, and premiums.
• Contacts LHIN regarding discrepancies in frequency, authorization for extra visits or not
• seen/ not found visits, extensions to planned review dates
• Works collaboratively as part of a team willing to assist others and mentor new staff
• Contributes to the principles of customer-focused service and continuous quality improvement
• Functions and completes all duties in compliance with Occupational Health and Safety
• legislation, regulations, and Carefor policies, procedures, and standards

• Diploma or Degree from an accredited College or University
• Previous scheduling experience preferred
• Experience using database software and Microsoft Office Suite
• Accurate and efficient computer data-entry skills
• Knowledge of medical terminology is considered an asset
• Demonstrated problem-solving skills
• Excellent interpersonal skills
• Proven ability to manage coinciding demands, and demonstrated flexibility to adjust
• priorities to meet changing demands and circumstances
• Ability to respond appropriately in pressure situations with a calm and professional
• demeanor
• Ability to plan, organize and coordinate activities
• Must be able to work independently and within a team
• Excellent communication skills, both verbal and written

•  Assess, intervene, consult and counsel clients and their families in the community
  Adjustment to illness/disability
• Ability to cope & manage care needs – including caregiver burden
• Ability to access need resources
• Future care needs
• Palliative care options and End of Life issues
• Intergenerational family conflict
• Abuse/neglect situations
• Psychosocial issues and social isolation
• Housing, Income options, Finances and Resources
• Develop a care plan with the client and family based on the assessment
• Document and communicate care plan as well as client care activity per college standards
• Implement strategies or interventions to achieve realistic client-centered outcomes
• Assist with and complete applications and paperwork for needed resources.
• Refer clients to appropriate community resources and programs as well other disciplines as necessary

• Master Degree in Social WorkRegistered with the College of Social Work and Social Services of Ontario
• Excellent oral and written communication skills
• Bilingualism (French/English) required
• Strong skills in critical thinking, decision making and analysis
• The ability to work collaboratively with case managers, clients, families and other caregivers to provide service
• Possession of a valid driver’s license, (G2 level) and use of a reliable vehicle
• 2-5 years’ experience preferred
• Experience in community health and/or palliative care

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Work-life balance
• Health and Dental benefits
• Flexible Shifts
• Employee Assistance Program
• Professional development opportunities
• A collaborative team culture that supports making a difference in the lives of our clients

• Oversees and assists the Manager with the overall clinical operations
• Supports the Manager to oversee the Carefor CCWs assigned to Ottawa Inner-City Health
• Acts as a resource, support and mentor to the Ottawa Inner-City Health staff and provides coaching, education, and instruction to encourage staff to attain individual and operational performance objectives.
• Completes performance reviews on assigned Ottawa Inner-City Health Services
• Identifies and discusses with the Manager employee issues which require disciplinary action and ensures documentation is complete to support the disciplinary process.
• Contributes to human resources management, including labor and employee relations, discipline, health and safety, continuing education, performance development, recognition of staff and orientation, coaching, and delegation as required.
• Assists Manager in employee recruitment process, anticipates and monitors staffing needs and initiates appropriate action to obtain/maintain an adequate compliment of staff
• Collaborates with the Client Servies Coordination team for staffing needs and ensures to communicate with OICH for any coverage issue and replacement plans.
• Investigates and evaluates client and staff concerns/complaints and implements appropriate resolutions
• Understands, promotes, and communicates the value, purpose, and relationship of the Ottawa Inner-City Health program to Carefor
• Evaluates processes and implements strategies to increase efficiency and continuously promote quality improvement.
• Develops procedures for all business practices in Ottawa Inner-City Health, and evaluates and revises policies and procedures on an ongoing basis to reflect changes in practice and requirements from funder or partner organization
• Analyzes data to determine staffing complement in collaboration with the Manager
• Works in collaboration with the OICH team and client/family to develop the initial Client Care Plan, revises as required, and completes Safety Assessments
• Completes interim reports on clients every six months, and as requested by funder or partner organizations
• Ensures that the quality of client care delivery is consistent with the standards of practice and regulatory requirements of the College of Nurses of Ontario (CNO) and any other governing regulatory body, as well as with the mission, vision, values and strategic plan of Carefor
• Meets the contractual terms set forth by external/funding partners and maintains communication with these partners as needed
• Participates in clinical call rotation
• Assists with operation of the program in the Manager’s absence
• Makes recommendations regarding CCW placement and schedules
• Operates within and monitors individual, staff, and program compliance to Occupational Health and Safety Legislation, regulatory standards of the CNO, practice standards, Carefor Policies & Procedures, and the OICH policies and procedures
• Participates in health and safety training including WHMIS and applies this knowledge while ensuring compliance by all staff
• Works in collaboration with Management and Human Resources to complete return to work plans for Ottawa Inner-City Health Workers taking part in modified work
• Operates within and monitors individual, staff, and program compliance to Occupational Health and Safety Legislation, regulatory standards of the CNO, practice standards, Carefor Policies & Procedures, and the OICH policies and procedures
• Participates in health and safety training including WHMIS and applies this knowledge while ensuring compliance by all staff
• Works in collaboration with Management and Human Resources to complete return to work plans for Ottawa Inner-City Health Workers taking part in modified work

• Registered Practical Nurse, required
• 3+ years community experience in nursing or Ottawa Inner-City Health; an asset
• Demonstrated supervisory experience and the ability to delegate tasks and regulatory controlled acts as required
• Proficiency in MS Office Programs and Database Management
• Strong observation, assessment and problem-solving skills
• Highly developed organizational and interpersonal skills
• Excellent communication skills and an understanding of effective communication methods when dealing with a culturally diverse and vulnerable population
• Strong clinical assessment skills
• Strong problem solving and decision-making ability
• Ability to work collaboratively as a member of an interdisciplinary team
• A vehicle and a valid Ontario Driver’s license; required
• Ability to manage competing demands
• Demonstrated flexibility and adaptability
• Experience working in a health care environment and/or working in a non-profit organization
• Bilingualism in both official languages (French), an asset
• Experience working with vulnerable populations, an asset
• Possesses certification in Mental Health and Addictions; Palliative care (LEAP), an asset
• Previous experience working with unregulated care providers, an asset
• Member of the Registered Practical Nurses Association of Ontario (RPNAO)
• This position requires a self-aware, innovative, and resourceful person equipped with the ability to deal with issues and tasks proactively and simultaneously, with a calm demeanor

and a customer centric approach.

• Ability to proactively provide effective recommendations regarding CCW assignments and schedules
• Leads by example to promote continuous quality improvement
• Ability to assist with the development of policies and procedures for all business practices in Ottawa Inner-City Health, based on changes in practice and requirements from funder or partner organization
• Ability to be flexible, encourage and enable change
• Ability to proactively provide effective, timely solutions
• Good organizational, time management, and prioritizing skills
• Strong written and verbal communications skills to communicate concisely and confidently with stakeholders at all levels of the organization, public speaking experience; an asset
• Demonstrated ability to exercise discretion and judgement in handling confidential or sensitive
• Exhibits ethical standards in personal and professional life

• Potential Exposure to crisis situations
• May be required to travel locally within the region 10% of the time

The hiring range for this position is $64,564.50 to $80,691.00 per year which reflects the expected starting salary based on qualifications and experience. Please note, this is not the full salary range for the position. Opportunities for growth within the full salary range are available in alignment with organizational policies and performance.

• Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Health and Dental Benefits
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• Staff who are deeply committed to excellent client care

• Provides direction, support, and guidance to the Allied Health Staff
• Oversees and assists the Director with the overall operation and performance of the Carefor Allied Health and transition program, including but not limited to budgeting and financial management, regular communications with leadership, management of client/family complaints, monitoring and response to client and employee events and program reporting
• Works closely with the Director to establish annual operational performance objectives for the program, in accordance with Carefor’s strategic plan
• Promotes a continuous learning culture through coaching and mentoring staff to attain individual and operational performance objectives
• Works closely with the assigned Human Resources Business Partner (HRBP) to coach, support and manage employee performance
• Conducts Performance Appraisals and encourages employee learning and development
• Ensures all activities performed in the programs are in accordance with established legal, regulatory, and organizational policies and procedures
• Leads and supports the Allied Health team to ensure they have the tools and resources required
• Promotes team building and the effective resolution of team or interpersonal conflict
• Anticipates, responds to and adapts leadership style to different demands and uses change management processes to benefit the programs
• Develops strategic alliances and partnerships within the community to promote the Allied Health Program services
• Collects and evaluates client/customer and market information on the Allied Health and Transitions Programs, and uses this information in evidence-based decision making to improve the program and services offered
• Ensures that all activities within scope of practice and level of accountability are conducted in accordance with established legal, regulatory, and organizational policies and procedures
• Promotes continuous quality improvement by monitoring, measuring and evaluating program metrics, and identifying issues and opportunities for improvement
• Understands, promotes, and communicates the value, purpose and relationship of the Allied Health and Transition Program to Carefor
• Works collaboratively with other members of the management team to achieve organizational goals and objectives
• Identifies and analyzes trends and issues facing the program
• Assists in monitoring, measuring, and evaluating the Quality Management framework for the programs and services
• Ensures the contractual terms set forth by external partners are met
• Develops procedures for program operational practices in Allied Health and transition program, and evaluates and revises policies and procedures on an ongoing basis based on changes in practice and requirements from funder or partner organization in consultation with the Director
• Participates in the on-call roster for management
• Functions and reports in compliance with Occupational Health and Safety Legislation, program standards, Carefor Policies & Procedures, and all other relevant legislation
• Ensures that all staff within the programs operate in compliance with Occupational Health and Safety
• Performs all management duties and responsibilities as described in the Occupational Health and Safety Legislation and Carefor Policies & Procedures

Working Conditions:

• Regular office environment with some flexibility for remote work

• Degree in Occupational Therapy, Physical Therapy, Dietetics, Nursing or Social Work; registered with the regulatory body
• Master’s degree in business or health administration is an asset
• Minimum five (5) years experience of progressive management responsibilities
• Community health experience preferred
• Skilled in external/labour relations, negotiation, and program management
• Knowledgeable in quality management and budget preparation
• Strong communication and computer skills
• Conflict resolution and staff training experience
• Ability to manage stress, multiple priorities, and facilitate change
• Bilingualism (French/English) is an asset

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Work-life balance
• Health and Dental benefits
• Flexible Shifts
• Employee Assistance Program
• Professional development opportunities
• A collaborative team culture that supports making a difference in the lives of our clients

• Supports the care management and home care assessment responsibilities of clients transitioning out of hospital within the atHome Program;
• Delivers nursing care to clients within the atHome Program;
• Acts as a resource to the atHome Program care team, providing coaching, education, and instruction to encourage individual and operational performance objectives. Encourages and models evidence-informed practice;
• Supports the performance management process with assigned staff and engages with appropriate managers regarding any performance issues;
• Contributes to human resources management including employee relations, health and safety, continuing education, performance development, recognition of staff and orientation, as required;
• Assists the Manager in identifying areas for recruitment, anticipates and monitors staffing needs and initiates appropriate action to obtain/maintain an adequate compliment staff for the atHome program;
• Investigates and evaluates client and staff concerns/complaints and implements appropriate resolutions, as required

Operational And Organizational Responsibilities

• Leads by example and promotes continuous quality improvement;
• Understands, promotes, and communicates the value, purpose, and goals of the atHome Program;
• Working with the Allied Health Services Manager in the evaluation and revision of atHome Program policies and procedures, based on changes in practice and requirements from funder or partner organization;
• Ensures that the quality of client care delivery is consistent with Carefor’s mission, vision, values and strategic plan;
• Meets the contractual terms set forth by external/funding partners and maintains communication with these partners as needed;
• Assists with operation of the program; provision of direct client care as required;
• Collaborate to address quality, safety and risk management issues, including the creation of professional development and performance improvement plans to address shortfalls;
• Contributes to the improvement of client outcomes (quality of life and quality of care) based on best available evidence and efficient utilization of resources;
• Contributes to business development initiatives, as required;
• Support the atHome Program team through regular meetings, orientation, mentorship, consultation, and guidance with complex clinical situations. Participate in internal and external case conferences or meetings as required; and
• Operates within as well as monitors individual, staff, and program compliance to Occupational Health and Safety Legislation, standards, and Carefor Policies & Procedures.

Working Conditions

• Combined regular office environment with some flexibility of remote work.
• A vehicle for travel within the Ottawa region to support Nursing staff working in various community settings (e.g. individual homes, retirement homes, Carefor clinics) will be required.
• Ability to work flexible hours to support client needs may be required.

• Registered Practical Nurse (RPN) in good standing with the College of Nurses of Ontario; required.
• Three (3) years recent experience of working within the adult home health care sector with related experience to support the provision of restorative care to older adults.
• Knowledge of the related regulatory and legislative requirements within Ontario; required.
• Certification in clinical specialties and chronic disease management (e.g., GPNC(C) Gerontology Practical Nurse Certified (C) Canada or CMSN(C) Medical-Surgical Nursing (C) Canada); an asset.
• Ability to promote and facilitate evidence-based practice within a community setting with a demonstrated expertise and ability to apply, teach, coach and mentor individuals and teams.
• Superior communication skills and ability to communicate effectively to direct and motivate others while maintaining a persuasive and credible presentation style at all levels of the organization.
• Demonstrated effective analytical, and problem-resolution skills.
• Excellent organizational, planning and time management skills.
• Proficiency in using Microsoft Office applications (e.g., Outlook, Word, Excel, etc.).
• Experience in a unionized environment; an asset.
• Certified RAI Assessor; preferred
• Active member of RPNAO; an asset.
• Bilingualism (French/English), an asset

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• Paid time off
• Work-life balance
• Professional development opportunities
• A collaborative team culture that supports making a difference in the lives of our clients

Job Types: Part-time, Permanent

Hrs: 37.5

• Assess and treat clients with a wide range of acute and chronic conditions
• Test and measure the functioning of the musculoskeletal, neurological, pulmonary, and cardiovascular systems.
• Establish a clinical diagnosis and care plan for the treatment of physical problems
• Document and communicate care plan according to established guidelines and standards
• Measure the client’s/family’s progress towards goal achievement using objective measures.
• Demonstrate evidence of consultation and negotiation with client/family during delivery of care
• Provide client, family or support personnel with education and training to maximize physical abilities
• Utilize adult learning principles and established teaching materials to educate clients and families
• Identify and utilize appropriate tools and resources to deliver care and manage these responsibly.
• Refer client/family to appropriate levels and types of care and community resources as needed
• Promote client-directed care, self-care, and independence

• Registration with the College of Physiotherapy of Ontario
• Excellent time management and organizational skills and ability to work independently.
• Excellent oral and written communication skills
• Strong skills in critical thinking, decision-making, and analysis
• The ability to work collaboratively with case managers, clients, families, and other caregivers to provide service.
• Possession of a valid driver’s license (G2 level) and use of a reliable vehicle.
• 2–5 years Clinical practice experience preferred
• ADP Authorizer preferred
• Experience in community health is an asset
• Bilingualism (French/English) is considered an asset

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Health and Dental benefits
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• Vision care
• Work-life balance
• Professional development opportunities
• A collaborative team culture that supports making a difference in the lives of our clients

As a Registered Practical Nurse in Carefor’s Visit Nursing Program, you will make a difference in the lives of your clients in the community by utilizing your excellent communication skills to obtain relevant information from your clients and their families. You will implement nursing strategies or interventions according to the established care plan in consultation with the client and/or caregiver and the health care team. You will utilize adult learning principals and teaching materials to provide guidance to clients and their caregivers. You will incorporate your research findings into your daily clinical practice while demonstrating your exceptional time management and advance planning skills that will promote client-directed care, self-care and independence.

In our fast-paced, responsive, and caring environment, we are looking for a self-starter who has the experience and ability to jump in on day one with energy and enthusiasm.

The following items describe important experience and competency areas you have demonstrated in your current or previous roles in order to be successful in this role:

• You are registered in good standing with the College of Nurses in Ontario (CNO)
• You have excellent high-tech skills (with IV restart) or a passion to be trained in these skills
• You possess a valid driver’s license and use of a reliable vehicle
• You have excellent documentation skills
• You have the ability to work collaboratively as a member of an interdisciplinary practice
• You have excellent problem solving skills and the ability to adapt nursing to independent practice
• You take initiative and you are passionate about caring for your clients

If you have the following, it would be considered an additional asset:

• Ability to converse in both official languages (English/French)
• Experience in palliative care
• You have LEAP training or are willing to take part as a requirement to palliative care provision
• Experience in community health care
• Current skills in Foot Care

• Competitive base salary
• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Health and Dental benefits
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Vision care
• Work-life balance
• Professional development opportunities
• A collaborative team culture that supports making a difference in the lives of our clients

Job Types: Full-time, Permanent

As a Registered Practical Nurse in Carefor’s Visit Nursing Program, you will make a difference in the lives of your clients in the community by utilizing your excellent communication skills to obtain relevant information from your clients and their families. You will implement nursing strategies or interventions according to the established care plan in consultation with the client and/or caregiver and the health care team. You will utilize adult learning principals and teaching materials to provide guidance to clients and their caregivers. You will incorporate your research findings into your daily clinical practice while demonstrating your exceptional time management and advance planning skills that will promote client-directed care, self-care and independence.

• In our fast-paced, responsive, and caring environment, we are looking for a self-starter who has the experience and ability to jump in on day one with energy and enthusiasm. The following items describe important experience and competency areas you have demonstrated in your current or previous roles in order to be successful in this role:

• You are registered in good standing with the College of Nurses in Ontario (CNO)
• You have excellent high-tech skills (with IV restart) or a passion to be trained in these skills
• You possess a valid driver’s license and use of a reliable vehicle
• You have excellent documentation skills
• You have the ability to work collaboratively as a member of an interdisciplinary practice
• You have excellent problem-solving skills and the ability to adapt nursing to independent practice
• You take initiative and you are passionate about caring for your clientsIf you have the following, it would be considered an additional asset:

• Ability to converse in both official languages (English and French)
• Experience in palliative care
• You have LEAP training or are willing to take part as a requirement to palliative care provision
• Experience in community health care
• Current skills in Foot Care

• Competitive base salary
• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee assistance program
• Flexible schedule
• On-site parking
• Work-life balance
• Professional development opportunities
• A collaborative team culture that supports making a difference in the lives of our clients