• Assist or provide care according to the Resident Care Plan. Assistance may need to be provided on a short or long term basis to individual residents including but not limited to personal care, lifts and transfers, observing nutritional status, light housekeeping, assist in taking prescribed medication, etc…
• Observe resident for changes in behaviour or signs or symptoms of decreasing health status and report to Care Team leader.
• Chart care given and give verbal/written report to RPN or other team members on any unusual behaviour and observations made with respect to clients/residents
• Evaluate the individual’s need for change in the personal support care plan and make recommendations to RPN or designate.
• Contributes to the development of the personal support care plan by reporting, to the RPN or designate, all observations or information obtained from the resident and/or family regarding needs and the effect of the care he/she provided.
• Plans and organizes each day’s activities, setting priorities for personal support and other activities, to effectively utilize time, energy, supplies and equipment.
• Completes documentation/paperwork according to Carefor policies and procedures
• Reviews all forms of documentation and communication in order to remain current on residence operations and resident care. This may include reviewing care notes, e-mails, memos, communication book, and receiving verbal updates
• Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures
• Reports the absence of or defect in any equipment or protective device of which he/she is aware and which may endanger him/herself or another worker
• Reports any violations of the Health and Safety Act or the regulations, or the existence of any hazard
• Ensures all workplace incidents are reported in a timely manner in accordance with legislation, and Carefor policies and procedures for workplace injuries and incidents

• Secondary school education preferred
• Personal Support Worker or Health Care Aide certificate
• Current Standard First Aid Certificate, required
• Current CPR level C Certificate, required

• Assist or provide care according to the Resident Care Plan. Assistance may need to be provided on a short or long term basis to individual residents including but not limited to personal care, lifts and transfers, observing nutritional status, light housekeeping, assist in taking prescribed medication, etc…
• Observe resident for changes in behaviour or signs or symptoms of decreasing health status and report to Care Team leader.
• Chart care given and give verbal/written report to RPN or other team members on any unusual behaviour and observations made with respect to clients/residents
• Evaluate the individual’s need for change in the personal support care plan and make recommendations to RPN or designate.
• Contributes to the development of the personal support care plan by reporting, to the RPN or designate, all observations or information obtained from the resident and/or family regarding needs and the effect of the care he/she provided.
• Plans and organizes each day’s activities, setting priorities for personal support and other activities, to effectively utilize time, energy, supplies and equipment.
• Completes documentation/paperwork according to Carefor policies and procedures
• Reviews all forms of documentation and communication in order to remain current on residence operations and resident care. This may include reviewing care notes, e-mails, memos, communication book, and receiving verbal updates
• Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures
• Reports the absence of or defect in any equipment or protective device of which he/she is aware and which may endanger him/herself or another worker
• Reports any violations of the Health and Safety Act or the regulations, or the existence of any hazard
• Ensures all workplace incidents are reported in a timely manner in accordance with legislation, and Carefor policies and procedures for workplace injuries and incidents

•  Secondary school education preferred
• Personal Support Worker or Health Care Aide certificate
• Current Standard First Aid Certificate, required
• Current CPR level C Certificate, required

• Schedules service providers for client visits in areas assigned by manager
• Provides work schedules to staff that meet client needs and maximize continuity of care.
• Keeps up to date with daily changes such as staff availability, changes in client service
• authorizations and/or care plans
• Ensures client and service provider information is accurate and up to date in the scheduling database
• Provides timely information, through the use of communication technology (telephone, fax, e-mail, voicemail), to field staff, services providers, co-workers, Managers and Supervisors, clients and customers
• Verifies visit confirmations from field staff and processes in a timely manner to be processed by the billing department
• Verifies payroll information for field staff in a timely manner ensuring accuracy of hours, mileage, stats and premiums.
• Contacts LHIN regarding discrepancies in frequency, authorization for extra visits or not seen/ not found visits, extensions to planned review dates
• Works collaboratively as part of a team willing to assist others and mentor new staff
• Contributes to the principles of customer-focused service and continuous quality improvement
• Functions and completes all duties in compliance with Occupational Health and Safety legislation, regulations, and Carefor policies, procedures, and standards

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)
• Company cell phone and tablet

• Assess, intervene, consult and counsel clients and their families in the community
• Adjustment to illness/disability
• Ability to cope & manage care needs – including caregiver burden
• Ability to access need resources
• Future care needs
• Palliative care options and End of Life issues
• ntergenerational family conflict
• Abuse/neglect situations
• Psychosocial issues and social isolation
• Housing, Income options, Finances and Resources
• Develop a care plan with the client and family based on the assessment
• Document and communicate care plan as well as client care activity per college standards
• Implement strategies or interventions to achieve realistic client-centered outcomes
• Assist with and complete applications and paperwork for needed resources.
• Refer clients to appropriate community resources and programs as well other disciplines as necessary

• Master Degree in Social Work
• Registered with the College of Social Work and Social Services of Ontario
• Excellent oral and written communication skills
• Bilingualism (French/English) required
• Strong skills in critical thinking, decision making and analysis
• The ability to work collaboratively with case managers, clients, families and other caregivers to provide service
• Possession of a valid driver’s license, (G2 level) and use of a reliable vehicle
• 2-5 years’ experience preferred
• Experience in community health and/or palliative care

Client-centred support and assistance with activities of daily living (ADLs), personal care and other care needs assigned. Duties will be carried out under the formal delegation of a registered nursing professional, in accordance with organizational policies, applicable legislation, and within the scope of training and competence. Responsibilities may include, but are not limited to the following:

• Personal Care & ADLs: Assist clients with bathing, grooming, dressing, toileting, mobility, and safe transfers (including use of lifts and mobility aids).
• Health Monitoring: Observe and report changes in client condition to the supervising nurse or care team.
• Medication Assistance: Provide medication reminders or assistance as per care plan.
• Environmental Support: Perform light housekeeping, laundry, and meal preparation to maintain a safe and clean environment.
• Social & Emotional Support: Engage clients in conversation and activities to reduce isolation and promote well-being.
• Documentation & Communication: Accurately document provided care and communicate effectively with clients, families, and team members.
• Safety & Infection Control: Follow Personal Protective Equipment (PPE) protocols, infection prevention practices, and health and safety regulations.
• Team Collaboration: Work collaboratively with nurses, supervisors, and other health care professionals to ensure continuity of care.
• Specialized care: provide basic ostomy and catheter care; assist with end of life care and respite care where appropriate
• Acts in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures
• Other related duties/tasks as assigned by the Supervisor, Personal Support Services

• Personal Support Worker Certificate (or equivalent qualification) (essential)
• Strong interpersonal, communication, and problem-solving skills (essential)
• Clear vulnerable sector police check (essential)
• Experience in home care, retirement homes, or long-term care (asset)
• Ability to work independently and manage multiple tasks in a fast-paced environment (asset)
• Ability to service clients in any geographical area when the need arises (asset)
• Demonstrate ability to be flexible in accepting a variety of assignments (asset)
• Gentle Persuasive Approach (GPA) (asset)
• Enhanced Palliative Care certificate (asset)
• Current CPR and First Aid certification (asset)
• Valid driver’s license and full access to a vehicle (essential for Full -Time and Part Time Community setting only – otherwise asset)
• Registered PSW with Health and Supportive Care Providers Oversight Authority (HSCPOA) (asset)
• Bilingualism (English & French) (asset)

• Competitive wages (in addition to the Provincial government wage enhancement)
• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Paid professional development and training
• Employee Assistance Program

• Plan, implement, and evaluate a variety of therapeutic recreation and legacy building activities.
• Provide non-clinical, emotional support to patients and caregivers experiencing grief and loss.
• Facilitate group sessions
• Educate families and caregivers regarding the grief process, coping strategies and available resources
• Communicate effectively with patients, caregivers, staff, and the community to encourage participation in programs.
• Support and coordinate volunteer involvement.
• Assess client’s needs to determine eligibility for services and development of care plans that reflect the needs and preferences of the individual; detail appropriate support and interventions; and ensures a wellness approach to care.
• Refer client to partner organizations and programs as applicable.
• Utilize a care coordination approach to monitor and respond to changes in needs of the client including but not limited to updated care plans, changes in status, and internal/external referrals.
• Maintain contact with assigned volunteers, monthly or more as required, to document volunteer interactions, provide support, and communicate updates or changes in client status and/or care needs.
• Support grief and bereavement training with Palliative Care Education and training tools recognized by HPCO.
• Represent the organization at outreach functions
• Abides by the practice standards of Social Work and Carefor policies and procedures
• Informs clients of foreseeable risks as well as rights, opportunities and obligations associated with the provision of Social Work services
• Facilitate links with other program teams, incorporate, and strengthen collaborative and multi-disciplinary teamwork
• Assist in the implementation of regularly scheduled Quality Assurance initiatives such as Chart Audits, Peer Reviews, and Best Practice Guidelines

• Post-secondary diploma/degree in Recreation & Leisure Studies, Therapeutic Recreation, Gerontology, Social Work or Social Service Work
• Registration with or eligibility for registration with Therapeutic Recreation Ontario (TRO) and/or registered with Ontario College of Social Workers and Social Service Workers if applicable
• Strong leadership, organizational, and interpersonal skills
• 2-3 years of experience (specifically relevant experience in hospice palliative care, social services, and/or community support sector)
• Experience in developing, implementing, delivering, and evaluating individual, group, and community programs
• Professional experience in program coordination, client relations, client intake process, client assessments, care planning, and data collection
• Experience in working within an interdisciplinary team that includes volunteers
• Demonstrated ability to value diversity, be client-centered, express flexibility, and maintain a positive attitude
• Experience in providing individual and group counseling and interventions
• Proficiency and experience working in a computerized environment
• Bilingual (French and English) strong asset
• Experience with grief and bereavement, end of life
• Experience in hospice care, knowledge of hospice/palliative care philosophy
• Collaborate with all staff to ensure quality development, and delivery of hospice program
• Establish and maintain community relationships for referrals and program development
• Experience with Client Intake and Case Management
• Experience with Group Facilitation and training for grief support
• Participation in fund development and public engagement events
• Valid Driver’s Licence and reliable transportation

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance

• Supports the care management and home care assessment responsibilities of clients transitioning out of hospital within the atHome Program;
• Delivers nursing care to clients within the atHome Program;
• Acts as a resource to the atHome Program care team, providing coaching, education, and instruction to encourage individual and operational performance objectives. Encourages and models evidence-informed practice;
• Supports the performance management process with assigned staff and engages with appropriate managers regarding any performance issues;
• Contributes to human resources management including employee relations, health and safety, continuing education, performance development, recognition of staff and orientation, as required;
• Assists the Manager in identifying areas for recruitment, anticipates and monitors staffing needs and initiates appropriate action to obtain/maintain an adequate compliment staff for the atHome program;
• Investigates and evaluates client and staff concerns/complaints and implements appropriate resolutions, as required

Operational And Organizational Responsibilities

• Leads by example and promotes continuous quality improvement;
• Understands, promotes, and communicates the value, purpose, and goals of the atHome Program;
• Working with the Allied Health Services Manager in the evaluation and revision of atHome Program policies and procedures, based on changes in practice and requirements from funder or partner organization;
• Ensures that the quality of client care delivery is consistent with Carefor’s mission, vision, values and strategic plan;
• Meets the contractual terms set forth by external/funding partners and maintains communication with these partners as needed;
• Assists with operation of the program; provision of direct client care as required;
• Collaborate to address quality, safety and risk management issues, including the creation of professional development and performance improvement plans to address shortfalls;
• Contributes to the improvement of client outcomes (quality of life and quality of care) based on best available evidence and efficient utilization of resources;
• Contributes to business development initiatives, as required;
• Support the atHome Program team through regular meetings, orientation, mentorship, consultation, and guidance with complex clinical situations. Participate in internal and external case conferences or meetings as required; and
• Operates within as well as monitors individual, staff, and program compliance to Occupational Health and Safety Legislation, standards, and Carefor Policies & Procedures.

Working Conditions

• Combined regular office environment with some flexibility of remote work.
• A vehicle for travel within the Ottawa region to support Nursing staff working in various community settings (e.g. individual homes, retirement homes, Carefor clinics) will be required.
• Ability to work flexible hours to support client needs may be required.

• Registered Practical Nurse (RPN) in good standing with the College of Nurses of Ontario; required.
• Three (3) years recent experience of working within the adult home health care sector with related experience to support the provision of restorative care to older adults.
• Knowledge of the related regulatory and legislative requirements within Ontario; required.
• Certification in clinical specialties and chronic disease management (e.g., GPNC(C) Gerontology Practical Nurse Certified (C) Canada or CMSN(C) Medical-Surgical Nursing (C) Canada); an asset.
• Ability to promote and facilitate evidence-based practice within a community setting with a demonstrated expertise and ability to apply, teach, coach and mentor individuals and teams.
• Superior communication skills and ability to communicate effectively to direct and motivate others while maintaining a persuasive and credible presentation style at all levels of the organization.
• Demonstrated effective analytical, and problem-resolution skills.
• Excellent organizational, planning and time management skills.
• Proficiency in using Microsoft Office applications (e.g., Outlook, Word, Excel, etc.).
• Experience in a unionized environment; an asset.
• Certified RAI Assessor; preferred
• Active member of RPNAO; an asset.
• Bilingualism (French/English), an asset

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Paid mileage between clients
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)

Job Types: Part-time, Permanent

Hrs: 37.5

As a Registered Practical Nurse in Carefor’s Visit Nursing Program, you will make a difference in the lives of your clients in the community by utilizing your excellent communication skills to obtain relevant information from your clients and their families. You will implement nursing strategies or interventions according to the established care plan in consultation with the client and/or caregiver and the health care team. You will utilize adult learning principals and teaching materials to provide guidance to clients and their caregivers. You will incorporate your research findings into your daily clinical practice while demonstrating your exceptional time management and advance planning skills that will promote client-directed care, self-care and independence.

• In our fast-paced, responsive, and caring environment, we are looking for a self-starter who has the experience and ability to jump in on day one with energy and enthusiasm. The following items describe important experience and competency areas you have demonstrated in your current or previous roles in order to be successful in this role:

• You are registered in good standing with the College of Nurses in Ontario (CNO)
• You have excellent high-tech skills (with IV restart) or a passion to be trained in these skills
• You possess a valid driver’s license and use of a reliable vehicle
• You have excellent documentation skills
• You have the ability to work collaboratively as a member of an interdisciplinary practice
• You have excellent problem-solving skills and the ability to adapt nursing to independent practice
• You take initiative and you are passionate about caring for your clientsIf you have the following, it would be considered an additional asset:

• Ability to converse in both official languages (English and French)
• Experience in palliative care
• You have LEAP training or are willing to take part as a requirement to palliative care provision
• Experience in community health care
• Current skills in Foot Care

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Paid mileage between clients
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)

• Assess clients holistically, evaluating physical, cognitive, emotional, and environmental factors that affect daily living
• Develop personalized care plans in partnership with clients and families that reflect their goals and priorities
• Implement evidence-based interventions to restore function, promote safety, and maximize independence
• Support rehabilitation in areas such as mobility, self-care, home safety, cognitive retraining, and return-to-activity
• Educate and empower clients, families, and caregivers with training and strategies for success at home and in the community
• Promote independence and prevention through early intervention, proactive safety strategies, and self-management support
• Assist with funding applications for adaptive equipment, assistive devices, and home modifications
• Collaborate with case managers, health professionals, and community partners to deliver seamless client care
• Advocate for clients by connecting them to resources, services, and supports that enhance quality of life

• Registration (in good standing) with the College of Occupational Therapists of Ontario
• Strong clinical expertise with a focus on rehabilitation, safety, and independence
• Excellent time management and organizational skills; ability to work independently in the community
• Strong communication and teaching skills to inspire confidence in clients and families
• Strong Critical thinking, problem-solving, and sound decision-making
• Valid driver’s license (G2 or higher) and reliable vehicle
• 2–5 years of clinical practice experience preferred
• ADP Certification strongly preferred
• Experience in community health is an asset
• Bilingualism (French/English) is considered an asset

• Being part of a team that is dedicated to helping clients regain independence and live safely at home
• Work in a dynamic, community-based setting where every client has unique goals and challenges
• Experience the reward of seeing direct, meaningful results from your care
• Opportunity to work at full scope of practice
• Access to ongoing education and professional development opportunities
• Joining a supportive organization built on values of compassion, collaboration, and client-centered care

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Paid mileage between clients
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)

Responsibilities:

• Follow the individual’s care plan and inform a supervisor if care needs have changed.
• Contributes to the development of the client’s Care Plan, which is created by the Personal Support Program Supervisor.
• Performs personal support tasks reflecting the needs of the individual/family. Tasks may include:
• light housekeeping duties,
• meal set-up or planning and preparing nutritious meals including special diets,
• laundering of clothes and linens,
• monitoring and maintaining household safety,
• providing personal care which could include bathing, mouth and skin care, dressing and grooming, assistance in walking and transfers, climbing or descending stairs, feeding, exercises and bedside care,
• perform delegated tasks (e.g. applying prescription ointment) where required, under the direction of the supervisor or another Professional (RN, PT, OT),
• recognizing the social and emotional needs of clients and dealing with them effectively,
• providing respite care, accompanying clients on outings or to appointments as necessary, shopping for client as required,
• Planning and organizing each day’s activities, setting priorities for personal support and other activities, to effectively utilize time, energy, supplies and equipment, completing assignments in the assigned length of time,
• Receives direction and assignments from the coordinator or supervisor by phone, voicemail, email or in person.
• Consults with the coordinator or supervisor regarding assignment changes, referral changes/differences and other pertinent information.
• Reports verbally to the supervisor any changes in the individual’s personal support needs or home situation requiring a change in the care plan.
• Completes daily call a-heads and reports any changes to schedule to the coordination team immediately.
• Observes the client’s pattern of communication and relating and reports changes/concerns to the supervisor.
• Utilizes verbal and non-verbal communication skills effectively with the client.
• Consults with the supervisor when unable to resolve difficulties with a client or team member or when requiring clarification about an issue.
• Listen to voice mail message and check emails regularly and responds promptly when required.
• Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures.
• Participates in health and safety training including WHIMS and applies this knowledge in the workplace.

• Participates in all Mandatory Education
• Wears and uses any/all protective equipment or clothing provided by Carefor and does not interfere with protective devices to change or negate their functions.
• Reports the absence of or defect in any equipment or protective device of which he/she is aware, and which may endanger him/herself, another worker or the client.
• Reports any violations of the Health and Safety Act or the regulations, or the existence of any hazard to their supervisor or coordinator.
• Ensures all workplace incidents are reported in a timely manner in accordance with legislation, and Carefor policies and procedures for workplace injuries and incidents.

• Certificate in Personal Support Worker program
• Registration with the Personal Support Network of Ontario- recommendedCurrent Standard First Aid Certificate
• Current CPR level C Certificate
• Housekeeping experience
• Meal Preparation experience
• Experience working with elderly
• Must be able to communicate well, both written and verbal
• Ability to take direction well
• Ability to work independently
• Ability to adjust to working in different social and economic environments
• Ability to use technology

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Provincial government $3/hr. wage enhancement)
• Paid mileage between clients
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance