• Schedules service providers for client visits in areas assigned by the manager.
• Provides work schedules to staff that meet client needs and maximize continuity of care.
• Keeps up to date with daily changes such as staff availability, changes in client service
• authorizations and/or care plans
• Ensures client and service provider information is accurate and up to date in the
• scheduling database
• Provides timely information, through the use of communication technology (telephone,
• fax, e-mail, voicemail), to field staff, service providers, co-workers, Managers and
• Supervisors, clients, and customers
• Verifies visit confirmations from field staff and processes in a timely manner to be
• processed by the billing department
• Verifies payroll information for field staff in a timely manner ensuring the accuracy of hours,
• mileage, stats, and premiums.
• Contacts LHIN regarding discrepancies in frequency, authorization for extra visits or not
• seen/ not found visits, extensions to planned review dates
• Works collaboratively as part of a team willing to assist others and mentor new staff
• Contributes to the principles of customer-focused service and continuous quality
• improvement
• Functions and completes all duties in compliance with Occupational Health and Safety
• legislation, regulations, and Carefor policies, procedures, and standards

• Diploma or Degree from an accredited College or University
• Previous scheduling experience preferred
• Experience using database software and Microsoft Office Suite
• Accurate and efficient computer data-entry skills
• Knowledge of medical terminology is considered an asset
• Demonstrated problem-solving skills
• Excellent interpersonal skills
• Proven ability to manage coinciding demands, and demonstrated flexibility to adjust
• priorities to meet changing demands and circumstances
• Ability to respond appropriately in pressure situations with a calm and professional
• demeanor
• Ability to plan, organize and coordinate activities
• Must be able to work independently and within a team
• Excellent communication skills, both verbal and written

Client-centred support and assistance with activities of daily living (ADLs), personal care and other care needs assigned. Duties will be carried out under the formal delegation of a registered nursing professional, in accordance with organizational policies, applicable legislation, and within the scope of training and competence. Responsibilities may include, but are not limited to the following:

• Personal Care & ADLs: Assist clients with bathing, grooming, dressing, toileting, mobility, and safe transfers (including use of lifts and mobility aids).
• Health Monitoring: Observe and report changes in client condition to the supervising nurse or care team.
• Medication Assistance: Provide medication reminders or assistance as per care plan.
• Environmental Support: Perform light housekeeping, laundry, and meal preparation to maintain a safe and clean environment.
• Social & Emotional Support: Engage clients in conversation and activities to reduce isolation and promote well-being.
• Documentation & Communication: Accurately document provided care and communicate effectively with clients, families, and team members.
• Safety & Infection Control: Follow Personal Protective Equipment (PPE) protocols, infection prevention practices, and health and safety regulations.
• Team Collaboration: Work collaboratively with nurses, supervisors, and other health care professionals to ensure continuity of care.
• Specialized care: provide basic ostomy and catheter care; assist with end of life care and respite care where appropriate
• Acts in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures
• Other related duties/tasks as assigned by the Supervisor, Personal Support Services

• Personal Support Worker Certificate (or equivalent qualification) (essential)
• Strong interpersonal, communication, and problem-solving skills (essential)
• Clear vulnerable sector police check (essential)
• Experience in home care, retirement homes, or long-term care (asset)
• Ability to work independently and manage multiple tasks in a fast-paced environment (asset)
• Ability to service clients in any geographical area when the need arises (asset)
• Demonstrate ability to be flexible in accepting a variety of assignments (asset)
• Gentle Persuasive Approach (GPA) (asset)
• Enhanced Palliative Care certificate (asset)
• Current CPR and First Aid certification (asset)
• Valid driver’s license and full access to a vehicle (essential for Full -Time and Part Time Community setting only – otherwise asset)
• Registered PSW with Health and Supportive Care Providers Oversight Authority (HSCPOA) (asset)
• Bilingualism (English & French) (asset)

• Competitive wages (in addition to the Provincial government wage enhancement)
• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Paid professional development and training
• Employee Assistance Program

• Orders required food items and supplies per the planned menu
• Collaborates on the development of menus for various themed activities
• Ensures all food orders are received, covered, labelled, dated, and stored properly
• Follows standardized recipes for the planned menu including special diets
• Thaws meat and other frozen foods as required
• Cleans all produce needed for food preparation
• Prepares meats, desserts, pastries, soups, sauces, vegetables, salads, cereals, eggs, and luncheon items according to the menu and hours of service
• Cooks food according to required temperature/methods
• Stores all leftover foods at the required temperature and in appropriate containers (noting dates for rotation purposes)
• Adheres to standard portions determined for the program
• Serves or packages food per program specifications/activities
• Courteous, friendly, and patient when interacting with clients and caregivers
• Reports to the Supervisor any observations, behaviours or incidents involving clients
• Performs duties in organized manner and according to standard practices
• Suggests to the Supervisor ways to improve processes or quality work
• Turns all cooking equipment on and off ensuring safe operation of all equipment
• Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures.
• Participates in health and safety training including WHMIS and applies this knowledge in the workplace
• Wears or uses any/all protective equipment or clothing provided by Carefor and does not interfere with protective devices as to change or negate their functions
• Reports the absence of or defect in any equipment or protective device, and which may endanger self or other worker
• Reports any violations of the Health and Safety Act or the regulations, or the existence of any hazard
• Does not use or operate any equipment, machine, device, or work in a manner that may endanger self or other worker
• Ensures all workplace incidents are reported in a timely manner in accordance with legislation, and Carefor policies and procedures for workplace injuries and incidents (eg. WSIB injuries, infection control)
• Adheres to the Carefor standards for conduct and behavior and upholds Carefor’s Core Values
• Ensures that confidential information relating to clients, work colleagues, suppliers and Carefor’s operations is properly protected and not disclosed to third parties, unless allowed or required under relevant law or regulation
• Treats all people with respect and undertakes duties with care and diligence
• Does not use information obtained in the course of employment for personal financial gain; nor allows that information be used to obtain financial benefit for any other person or company
• Ensures all dealings with clients, suppliers and other parties are kept at arm’s length to avoid the possibility of actual or perceived conflicts of interest
• Complies with all statutory and internal disclosure requirements on a timely basis and ensures to the best of ability the accuracy and comprehensiveness of the information
• Assists with table set up for meals
• Clears and washes tables, loads and operates the dishwasher and, when required, washes by hand
• Ensures kitchen laundry is washed, dried, folded and put away
• Cleans food storage areas and keeps the kitchen neat and tidy
• Follows specific program policies and procedures and others related to sanitation, safety, and quality assurance
• Other duties as assigned

• Minimum Grade 12 or equivalent.
• Food Handlers Certificate
• 3 years’ experience in food preparation in a commercial or retirement residential setting
• Experience in entrée, soup, baking and salad production from fresh and/or frozen
• food/produce/meats.
• Experience with preparing food for regular and special diets
• Experience with use of various kitchen equipment
• Working knowledge of the Canada Food Guide
• Ability to understand oral and written instructions and to calculate recipe quantities
• Able to lift 40 pounds, to stand for long periods of time and walk short distances
• Ability to tolerate heat in kitchen area
• Team player, enthusiastic and positive
• Excellent time management and organizational skills
• Effective communicator
• Sensitive to the needs of older adults and clients living with dementia
• Valid drivers’ license and use of own vehicle

The hiring range for this position is $40,404.00 to $42,276.00 per year, which reflects the expected starting salary based on qualifications and experience. Please note, this is not the full salary range for the position. Opportunities for growth within the full salary range are available in alignment with organizational policies and performance.

• Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Health and Dental Benefits
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• Staff who are deeply committed to excellent client care

• Supports the care management and home care assessment responsibilities of clients transitioning out of hospital within the atHome Program;
• Delivers nursing care to clients within the atHome Program;
• Acts as a resource to the atHome Program care team, providing coaching, education, and instruction to encourage individual and operational performance objectives. Encourages and models evidence-informed practice;
• Supports the performance management process with assigned staff and engages with appropriate managers regarding any performance issues;
• Contributes to human resources management including employee relations, health and safety, continuing education, performance development, recognition of staff and orientation, as required;
• Assists the Manager in identifying areas for recruitment, anticipates and monitors staffing needs and initiates appropriate action to obtain/maintain an adequate compliment staff for the atHome program;
• Investigates and evaluates client and staff concerns/complaints and implements appropriate resolutions, as required

Operational And Organizational Responsibilities:

• Leads by example and promotes continuous quality improvement;
• Understands, promotes, and communicates the value, purpose, and goals of the atHome Program;
• Working with the Allied Health Services Manager in the evaluation and revision of atHome Program policies and procedures, based on changes in practice and requirements from funder or partner organization;
• Ensures that the quality of client care delivery is consistent with Carefor’s mission, vision, values and strategic plan;
• Meets the contractual terms set forth by external/funding partners and maintains communication with these partners as needed;
• Assists with operation of the program; provision of direct client care as required;
• Collaborate to address quality, safety and risk management issues, including the creation of professional development and performance improvement plans to address shortfalls;
• Contributes to the improvement of client outcomes (quality of life and quality of care) based on best available evidence and efficient utilization of resources;
• Contributes to business development initiatives, as required;
• Support the atHome Program team through regular meetings, orientation, mentorship, consultation, and guidance with complex clinical situations. Participate in internal and external case conferences or meetings as required; and
• Operates within as well as monitors individual, staff, and program compliance to Occupational Health and Safety Legislation, standards, and Carefor Policies & Procedures.

Working Conditions:

• Combined regular office environment with some flexibility of remote work.
• A vehicle for travel within the Ottawa region to support Nursing staff working in various community settings (e.g. individual homes, retirement homes, Carefor clinics) will be required.
• Ability to work flexible hours to support client needs may be required.

• Registered Practical Nurse (RPN) in good standing with the College of Nurses of Ontario is required.
• Three (3) years recent experience of working within the adult home health care sector with related experience to support the provision of restorative care to older adults.
• Knowledge of the related regulatory and legislative requirements within Ontario is required.
• Certification in clinical specialties and chronic disease management (e.g., GPNC(C) Gerontology Practical Nurse Certified (C) Canada or CMSN(C) Medical-Surgical Nursing (C) Canada) is an asset.
• Ability to promote and facilitate evidence-based practice within a community setting with a demonstrated expertise and ability to apply, teach, coach and mentor individuals and teams.
• Superior communication skills and ability to communicate effectively to direct and motivate others while maintaining a persuasive and credible presentation style at all levels of the organization.
• Demonstrated effective analytical, and problem-resolution skills.
• Excellent organizational, planning and time management skills.
• Proficiency in using Microsoft Office applications (e.g., Outlook, Word, Excel, etc.).
• Experience in a unionized environment is an asset.
• Certified RAI Assessor is preferred
• Active member of RPNAO is an asset.
• Bilingualism (French/English) is an asset.

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Dental and Health Benefits
• Extended health care
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Paid mileage between clients
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)

Job Types: Full-time, Permanent

• Assists the Manager of Nursing Services with the overall operation and performance of the Nursing program.
• Acts as a resource, support and mentor to the Nursing Team and provides coaching, education, and instruction to encourage individual and operational performance objectives. Encourage and model critical clinical inquiry that cultivates evidence-informed practice.
• Completes Performance Appraisals with assigned nurses and engages with the Manager of Nursing and Professional Practice Lead regarding any performance issues which require disciplinary action.
• Contributes to human resources management including labour and employee relations, discipline, health and safety, continuing education, performance development, recognition of staff and orientation, as required.
• Assists the Manager in recruitment, anticipates and monitors staffing needs and initiates appropriate action to obtain/maintain an adequate compliment of nursing staff, as required.
• Investigates and evaluates client and staff concerns/complaints and implements appropriate resolutions, as required.
• Provides leadership coverage of the Nursing Team as required (i.e. Manager of Nursing).
• Oversees nursing services in collaboration with the Nursing Manager (i.e. foot care, shift nursing program, clinics).
• Leads by example and promotes continuous quality improvement.
• Understands, promotes, and communicates the value, purpose, and goals of the nursing program.
• Working with the Nursing Manager in the evaluation and revision of nursing policies and procedures, based on changes in practice and requirements from funder or partner organization.
• Ensures that the quality of client care delivery is consistent with Carefor’s mission, vision, values and strategic plan.
• Meets the contractual terms set forth by external/funding partners and maintains communication with these partners as needed.
• Assists with operation of the program. Provision of direct client care as required.
• Collaborate to address quality, safety and risk management issues, including the creation of professional development and performance improvement plans to address shortfalls.
• Contribute to the improvement of client outcomes (quality of life and quality of care) based on best available evidence and efficient utilization of resources.
• Monitor federal, provincial, and other relevant legislation/regulations for compliances and collaborate on strategies to address opportunities for improvement.
• Contribute to business development initiatives, as required.
• Support the Nursing Team through regular meetings, orientation, mentorship, consultation and guidance with complex clinical situations. Participate on internal and external committees as required.
• Operates within as well as monitors individual, staff, and program compliance to Occupational Health and Safety Legislation, standards, and Carefor Policies & Procedures.

• Registered Nurse in good standing with the College of Nurses of Ontario is required.
• Three (3) years recent experience of working within the Adult Home Health Care sector with related expert practice skills to support the provision of Nursing care to older adults.
• Knowledge of the related regulatory and legislative requirements within Ontario is required.
• Certification in clinical specialties and chronic disease management is preferred.
• Ability to promote and facilitate evidence based practice within a community setting with a demonstrated expertise and ability to apply, teach, coach and mentor individuals and teams.
• Superior communication skills and ability to communicate effectively to direct and motivate others while maintaining a persuasive and credible presentation style at all levels of the organization.
• Demonstrated effective critical thinking, analytical, and problem-resolution skills.
• Excellent organizational, planning and time management skills.
• Proficiency in using Microsoft Office applications (e.g., Outlook, Word, Excel, etc.).
• Experience in a unionized environment is an asset.
• Bilingualism (French/English) considered an asset.

The hiring range for this position is $42.28 – $50.69/per hour which reflects the expected starting salary based on qualifications and experience. Please note, this is not the full salary range for the position. Opportunities for growth within the full salary range are available in alignment with organizational policies and performance.

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Extended health care
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance

As a Registered Practical Nurse in Carefor’s Visit Nursing Program, you will make a difference in the lives of your clients in the community by utilizing your excellent communication skills to obtain relevant information from your clients and their families. You will implement nursing strategies or interventions according to the established care plan in consultation with the client and/or caregiver and the health care team. You will utilize adult learning principals and teaching materials to provide guidance to clients and their caregivers. You will incorporate your research findings into your daily clinical practice while demonstrating your exceptional time management and advance planning skills that will promote client-directed care, self-care and independence.

In our fast-paced, responsive, and caring environment, we are looking for a self-starter who has the experience and ability to jump in on day one with energy and enthusiasm.

The following items describe important experience and competency areas you have demonstrated in your current or previous roles in order to be successful in this role:

• You are registered in good standing with the College of Nurses in Ontario (CNO)
• You have excellent high-tech skills (with IV restart) or a passion to be trained in these skills
• You possess a valid driver’s license and use of a reliable vehicle
• You have excellent documentation skills
• You have the ability to work collaboratively as a member of an interdisciplinary practice
• You have excellent problem solving skills and the ability to adapt nursing to independent practice
• You take initiative and you are passionate about caring for your clients

If you have the following, it would be considered an additional asset:

• Ability to converse in both official languages (English/French)
• Experience in palliative care
• You have LEAP training or are willing to take part as a requirement to palliative care provision
• Experience in community health care
• Current skills in Foot Care

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Dental and Health Benefits
• Extended health care
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Paid mileage between clients
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)

Job Types: Full-time, Permanent

• Oversees and assists the Manager with clinical operation of the ADP and CSS programs
• Acts as a resource, support and mentor to the ADP and CSS staff by leading and coaching staff to attain individual and operational performance objectives
• Ensures Carefor policies & procedures affecting the delivery of ADP and CSS programs are implemented by staff
• Participates in annual performance reviews on ADP and CSS staff
• Identifies and discusses with the Manager client care issues
• Direct client care and assessment of needs
• Support the practice involving medication management protocols
• Participate in the development, implementation, and updates of care plans
• Client monitoring, observe and document and physical or mental health concerns and report to the most appropriate person (Manager, Supervisor, Primary Care Provider)
• Communicate with clients, family members, and other care providers (i.e. Alzheimer’s Society, OHAH), to ensure the best possible care and address any concerns or issues
• Maintain accurate and timely records of client care, using electronic documentation systems (AlayaCare) and adhering to established standards
• Complete RAI-CHA assessments in the client’s home
• Acts within the function of supporting non-regulated staff in a professional practice lead capacity
• Understands, promotes, and communicates the value, purpose, and relationship of Community Support Service programs to Carefor as part of its strategic plan
• Promotes continuous quality improvement by contributing to the implementation and evaluation of strategies designed to increase the provision of quality care
• Works in collaboration with client/family to develop the Client Care Plan and complete safety assessments, updates them as required, and communicates changes with the ADP and CSS team.
• Investigates, evaluates and supports the resolution of identified client and staff concerns & complaints
• Makes recommendations for continuous improvement relating to Carefor’s overall objectives, policy, and procedures.
• Decisions may require review or escalation when costs, potential liability, reputational risk and/or an impact on objectives or staff are involved.
• Direction is generally received for outliers to organization’s policies, objectives, and values.
• Operates within and monitors individual, staff, and program compliance to Occupational Health and Safety Legislation, standards, and Carefor Policies & Procedures
• Participates in health and safety training including WHMIS and applies this knowledge
• Works in collaboration with Management and Human Resources to support return to work plans for staff taking part in modified work

• A Registered Practical Nurse (RPN), licensed to practice in Ontario, in good standing, is required
• A minimum 1-year in dementia care programs such as Adult Day Programs is preferred
• A minimum of 3 years community experience in Nursing or Personal Support Services
• Demonstrated supervisory experience and the ability to delegate tasks as required, preferred
• Demonstrated an understanding of geriatric psychiatry, geriatrics, and dementia care with highly developed organizational skills
• Demonstrated understanding of College of Nurses of Ontario Standards of Practice
• Excellent interpersonal and verbal/written communication skills
• Excellent computer skills/knowledge and familiarity with CIMS and Alayacare systems
• Ability to work collaboratively with internal and external stakeholders
• A vehicle and a valid Ontario Driver’s license are required
• Ability to manage coinciding demands
• Demonstrated flexibility and adaptability
• Experience working in a health care environment and/or working in a non-profit organization

The hiring range for this position is $71,506.50 to $85,722.00 per year, which reflects the expected starting salary based on qualifications and experience. Please note, this is not the full salary range for the position. Opportunities for growth within the full salary range are available in alignment with organizational policies and performance

• Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Health and Dental Benefits
• Disability insurance
• Extended health care
• Life insurance
• Vison Care
• Employee and Family Assistance Program
• Professional Development Opportunities
• On-Site Parking
• Paid time off
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• Staff who are deeply committed to excellent client care

Job Types: Full-time, Permanent

Willingness to travel: 50% (required)

Housekeeping & Maintenance

• Maintain cleanliness in common areas, resident rooms, washrooms, and staff spaces according to organizational policies and infection control standards.
• Perform light maintenance tasks such as replacing light bulbs, minor plumbing repairs, and groundskeeping.
• Collect and dispose of waste in accordance with WHMIS and hazardous materials regulations.
• Monitor and replenish housekeeping supplies as needed.
• Prepare rooms for new residents and clean vacated rooms.

Resident Support

• Report any unusual resident behavior or observations to the RN/RPN/PSW on duty.
• Engage respectfully and compassionately with residents and their families.

Communication & Teamwork

• Communicate clearly and courteously with residents, families, and staff.
• Collaborate effectively with team members and contribute to a positive work environment.
• Report concerns or complaints promptly to the Care Coordinator.

Quality & Risk Management

• Follow all policies and procedures to maintain high standards of cleanliness and safety.
• Participate in quality improvement initiatives and provide feedback on processes and products.
• Report incidents involving residents in a timely and accurate manner.

Education & Experience

• Secondary school education preferred.
• 2–3 years of housekeeping experience, preferably in healthcare or hospital settings.
• Experience with light maintenance tasks is an asset.

Skills & Competencies

• Ability to speak, read, and write English fluently.
• Basic computer skills (e.g., MS Outlook, MS Word).
• Strong interpersonal skills and ability to work independently and as part of a team.
• Physical ability to perform duties including lifting, bending, squatting, pushing/pulling carts, and kneeling.

Please Note

This description has been designed to indicate key responsibilities of the job and the nature of work performed by employees. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and tasks required of employees assigned to this job.

The hiring range for this position is $35,061.00 to $40,150.50 per year, which reflects the expected starting salary based on qualifications and experience. Please note, this is not the full salary range for the position. Opportunities for growth within the full salary range are available in alignment with organizational policies and performance.

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance

• Assess clients holistically, evaluating physical, cognitive, emotional, and environmental factors that affect daily living
• Develop personalized care plans in partnership with clients and families that reflect their goals and priorities
• Implement evidence-based interventions to restore function, promote safety, and maximize independence
• Support rehabilitation in areas such as mobility, self-care, home safety, cognitive retraining, and return-to-activity
• Educate and empower clients, families, and caregivers with training and strategies for success at home and in the community
• Promote independence and prevention through early intervention, proactive safety strategies, and self-management support
• Assist with funding applications for adaptive equipment, assistive devices, and home modifications
• Collaborate with case managers, health professionals, and community partners to deliver seamless client care
• Advocate for clients by connecting them to resources, services, and supports that enhance quality of life

• Registration (in good standing) with the College of Occupational Therapists of Ontario
• Strong clinical expertise with a focus on rehabilitation, safety, and independence
• Excellent time management and organizational skills; ability to work independently in the community
• Strong communication and teaching skills to inspire confidence in clients and families
• Strong Critical thinking, problem-solving, and sound decision-making
• Valid driver’s license (G2 or higher) and reliable vehicle
• 2–5 years of clinical practice experience preferred
• ADP Certification strongly preferred
• Experience in community health is an asset
• Bilingualism (French/English) is considered an asset

• Being part of a team that is dedicated to helping clients regain independence and live safely at home
• Work in a dynamic, community-based setting where every client has unique goals and challenges
• Experience the reward of seeing direct, meaningful results from your care
• Opportunity to work at full scope of practice
• Access to ongoing education and professional development opportunities
• Joining a supportive organization built on values of compassion, collaboration, and client-centered care

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Paid mileage between clients
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)

Responsibilities:

• Follow the individual’s care plan and inform a supervisor if care needs have changed.
• Contributes to the development of the client’s Care Plan, which is created by the Personal Support Program Supervisor.
• Performs personal support tasks reflecting the needs of the individual/family. Tasks may include:
• light housekeeping duties,
• meal set-up or planning and preparing nutritious meals including special diets,
• laundering of clothes and linens,
• monitoring and maintaining household safety,
• providing personal care which could include bathing, mouth and skin care, dressing and grooming, assistance in walking and transfers, climbing or descending stairs, feeding, exercises and bedside care,
• perform delegated tasks (e.g. applying prescription ointment) where required, under the direction of the supervisor or another Professional (RN, PT, OT),
• recognizing the social and emotional needs of clients and dealing with them effectively,
• providing respite care, accompanying clients on outings or to appointments as necessary, shopping for client as required,
• Planning and organizing each day’s activities, setting priorities for personal support and other activities, to effectively utilize time, energy, supplies and equipment, completing assignments in the assigned length of time,
• Receives direction and assignments from the coordinator or supervisor by phone, voicemail, email or in person.
• Consults with the coordinator or supervisor regarding assignment changes, referral changes/differences and other pertinent information.
• Reports verbally to the supervisor any changes in the individual’s personal support needs or home situation requiring a change in the care plan.
• Completes daily call a-heads and reports any changes to schedule to the coordination team immediately.
• Observes the client’s pattern of communication and relating and reports changes/concerns to the supervisor.
• Utilizes verbal and non-verbal communication skills effectively with the client.
• Consults with the supervisor when unable to resolve difficulties with a client or team member or when requiring clarification about an issue.
• Listen to voice mail message and check emails regularly and responds promptly when required.
• Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures.
• Participates in health and safety training including WHIMS and applies this knowledge in the workplace.

• Participates in all Mandatory Education
• Wears and uses any/all protective equipment or clothing provided by Carefor and does not interfere with protective devices to change or negate their functions.
• Reports the absence of or defect in any equipment or protective device of which he/she is aware, and which may endanger him/herself, another worker or the client.
• Reports any violations of the Health and Safety Act or the regulations, or the existence of any hazard to their supervisor or coordinator.
• Ensures all workplace incidents are reported in a timely manner in accordance with legislation, and Carefor policies and procedures for workplace injuries and incidents.

• Certificate in Personal Support Worker program
• Registration with the Personal Support Network of Ontario- recommendedCurrent Standard First Aid Certificate
• Current CPR level C Certificate
• Housekeeping experience
• Meal Preparation experience
• Experience working with elderly
• Must be able to communicate well, both written and verbal
• Ability to take direction well
• Ability to work independently
• Ability to adjust to working in different social and economic environments
• Ability to use technology

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Provincial government $3/hr. wage enhancement)
• Paid mileage between clients
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance