Client-centred support and assistance with activities of daily living (ADLs), personal care and other care needs assigned. Duties will be carried out under the formal delegation of a registered nursing professional, in accordance with organizational policies, applicable legislation, and within the scope of training and competence. Responsibilities may include, but are not limited to the following:

• Personal Care & ADLs: Assist clients with bathing, grooming, dressing, toileting, mobility, and safe transfers (including use of lifts and mobility aids).
• Health Monitoring: Observe and report changes in client condition to the supervising nurse or care team.
• Medication Assistance: Provide medication reminders or assistance as per care plan.
• Environmental Support: Perform light housekeeping, laundry, and meal preparation to maintain a safe and clean environment.
• Social & Emotional Support: Engage clients in conversation and activities to reduce isolation and promote well-being.
• Documentation & Communication: Accurately document provided care and communicate effectively with clients, families, and team members.
• Safety & Infection Control: Follow Personal Protective Equipment (PPE) protocols, infection prevention practices, and health and safety regulations.
• Team Collaboration: Work collaboratively with nurses, supervisors, and other health care professionals to ensure continuity of care.
• Specialized care: provide basic ostomy and catheter care; assist with end of life care and respite care where appropriate
• Acts in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures
• Other related duties/tasks as assigned by the Supervisor, Personal Support Services

• Personal Support Worker Certificate (or equivalent qualification) (essential)
• Strong interpersonal, communication, and problem-solving skills (essential)
• Clear vulnerable sector police check (essential)
• Experience in home care, retirement homes, or long-term care (asset)
• Ability to work independently and manage multiple tasks in a fast-paced environment (asset)
• Ability to service clients in any geographical area when the need arises (asset)
• Demonstrate ability to be flexible in accepting a variety of assignments (asset)
• Gentle Persuasive Approach (GPA) (asset)
• Enhanced Palliative Care certificate (asset)
• Current CPR and First Aid certification (asset)
• Valid driver’s license and full access to a vehicle (essential for Full -Time and Part Time Community setting only – otherwise asset)
• Registered PSW with Health and Supportive Care Providers Oversight Authority (HSCPOA) (asset)
• Bilingualism (English & French) (asset)

• Competitive wages (in addition to the Provincial government wage enhancement)
• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Paid professional development and training
• Employee Assistance Program

• Plan, implement, and evaluate a variety of therapeutic recreation and legacy building activities.
• Provide non-clinical, emotional support to patients and caregivers experiencing grief and loss.
• Facilitate group sessions
• Educate families and caregivers regarding the grief process, coping strategies and available resources
• Communicate effectively with patients, caregivers, staff, and the community to encourage participation in programs.
• Support and coordinate volunteer involvement.
• Assess client’s needs to determine eligibility for services and development of care plans that reflect the needs and preferences of the individual; detail appropriate support and interventions; and ensures a wellness approach to care.
• Refer client to partner organizations and programs as applicable.
• Utilize a care coordination approach to monitor and respond to changes in needs of the client including but not limited to updated care plans, changes in status, and internal/external referrals.
• Maintain contact with assigned volunteers, monthly or more as required, to document volunteer interactions, provide support, and communicate updates or changes in client status and/or care needs.
• Support grief and bereavement training with Palliative Care Education and training tools recognized by HPCO.
• Represent the organization at outreach functions
• Abides by the practice standards of Social Work and Carefor policies and procedures
• Informs clients of foreseeable risks as well as rights, opportunities and obligations associated with the provision of Social Work services
• Facilitate links with other program teams, incorporate, and strengthen collaborative and multi-disciplinary teamwork
• Assist in the implementation of regularly scheduled Quality Assurance initiatives such as Chart Audits, Peer Reviews, and Best Practice Guidelines

• Post-secondary diploma/degree in Recreation & Leisure Studies, Therapeutic Recreation, Gerontology, Social Work or Social Service Work
• Registration with or eligibility for registration with Therapeutic Recreation Ontario (TRO) and/or registered with Ontario College of Social Workers and Social Service Workers if applicable
• Strong leadership, organizational, and interpersonal skills
• 2-3 years of experience (specifically relevant experience in hospice palliative care, social services, and/or community support sector)
• Experience in developing, implementing, delivering, and evaluating individual, group, and community programs
• Professional experience in program coordination, client relations, client intake process, client assessments, care planning, and data collection
• Experience in working within an interdisciplinary team that includes volunteers
• Demonstrated ability to value diversity, be client-centered, express flexibility, and maintain a positive attitude
• Experience in providing individual and group counseling and interventions
• Proficiency and experience working in a computerized environment
• Bilingual (French and English) strong asset
• Experience with grief and bereavement, end of life
• Experience in hospice care, knowledge of hospice/palliative care philosophy
• Collaborate with all staff to ensure quality development, and delivery of hospice program
• Establish and maintain community relationships for referrals and program development
• Experience with Client Intake and Case Management
• Experience with Group Facilitation and training for grief support
• Participation in fund development and public engagement events
• Valid Driver’s Licence and reliable transportation

The hiring range for this position is $27.57- $31.59 /per hour which reflects the expected starting salary based on qualifications and experience. Please note, this is not the full salary range for the position. Opportunities for growth within the full salary range are available in alignment with organizational policies and performance.

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance

• Assists the Manager of Nursing Services with the overall operation and performance of the Nursing program.
• Acts as a resource, support and mentor to the Nursing Team and provides coaching, education, and instruction to encourage individual and operational performance objectives. Encourage and model critical clinical inquiry that cultivates evidence-informed practice.
• Completes Performance Appraisals with assigned nurses and engages with the Manager of Nursing and Professional Practice Lead regarding any performance issues which require disciplinary action.
• Contributes to human resources management including labour and employee relations, discipline, health and safety, continuing education, performance development, recognition of staff and orientation, as required.
• Assists the Manager in recruitment, anticipates and monitors staffing needs and initiates appropriate action to obtain/maintain an adequate compliment of nursing staff, as required.
• Investigates and evaluates client and staff concerns/complaints and implements appropriate resolutions, as required.
• Provides leadership coverage of the Nursing Team as required (i.e. Manager of Nursing).
• Oversees nursing services in collaboration with the Nursing Manager (i.e. foot care, shift nursing program, clinics).
• Leads by example and promotes continuous quality improvement.
• Understands, promotes, and communicates the value, purpose, and goals of the nursing program.
• Working with the Nursing Manager in the evaluation and revision of nursing policies and procedures, based on changes in practice and requirements from funder or partner organization.
• Ensures that the quality of client care delivery is consistent with Carefor’s mission, vision, values and strategic plan.
• Meets the contractual terms set forth by external/funding partners and maintains communication with these partners as needed.
• Assists with operation of the program. Provision of direct client care as required.
• Collaborate to address quality, safety and risk management issues, including the creation of professional development and performance improvement plans to address shortfalls.
• Contribute to the improvement of client outcomes (quality of life and quality of care) based on best available evidence and efficient utilization of resources.
• Monitor federal, provincial, and other relevant legislation/regulations for compliances and collaborate on strategies to address opportunities for improvement.
• Contribute to business development initiatives, as required.
• Support the Nursing Team through regular meetings, orientation, mentorship, consultation and guidance with complex clinical situations. Participate on internal and external committees as required.
• Operates within as well as monitors individual, staff, and program compliance to Occupational Health and Safety Legislation, standards, and Carefor Policies & Procedures.

• Registered Nurse in good standing with the College of Nurses of Ontario is required.
• Three (3) years recent experience of working within the Adult Home Health Care sector with related expert practice skills to support the provision of Nursing care to older adults.
• Knowledge of the related regulatory and legislative requirements within Ontario is required.
• Certification in clinical specialties and chronic disease management is preferred.
• Ability to promote and facilitate evidence based practice within a community setting with a demonstrated expertise and ability to apply, teach, coach and mentor individuals and teams.
• Superior communication skills and ability to communicate effectively to direct and motivate others while maintaining a persuasive and credible presentation style at all levels of the organization.
• Demonstrated effective critical thinking, analytical, and problem-resolution skills.
• Excellent organizational, planning and time management skills.
• Proficiency in using Microsoft Office applications (e.g., Outlook, Word, Excel, etc.).
• Experience in a unionized environment is an asset.
• Bilingualism (French/English) considered an asset.

The hiring range for this position is $42.28 – $50.69/per hour which reflects the expected starting salary based on qualifications and experience. Please note, this is not the full salary range for the position. Opportunities for growth within the full salary range are available in alignment with organizational policies and performance.

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Extended health care
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance

• Acts within the unregulated worker’s role when making observations regarding the client’s health status, condition and situation
• Uses information in the care plan, computer memos, staff communication log, and the electronic chart when making observations, and seeks out guidance and information from the nurse, supervisor or other relevant OICH staff members as required
• Reports all changes in client condition/situation in accordance with the Unit policies and procedures
• Contributes to the development and revision of service plans in collaboration with the Unit nurse
• Sets service goals in collaboration with the client and the Unit nurse and other members of the multidisciplinary care teams, including medical staff, support staff, location managers and members of outside partnerships

• Personal Support Worker or Developmental Service Worker certificate
• Non-Violent Crisis Intervention training or willing to be trained
• Suicide ASIST training or willing to be trained
• Addictions training or willing to be trained
• Motivational Interviewing or willing to be trained
• Current CPR and First Aid
• Experience providing personal care mandatory
• Experience in Palliative Care an asset
• Experience working with the homeless population an asset
• Experience working with clients who have mental health diagnosis/challenges and/or are substance abusers an asset.
• Experience administering and documenting medications an asset
• Bilingualism an asset
• Demonstrated ability to form effective helping relationships
• Comfortable working within the Harm Reduction Philosophy of care and administering opioids to clients under the safer supply concept of care
• Willingness to complete additional training as required, including formal workshops and in-services and individualized teaching
• Ability to recognize own strengths and limitations and to seek guidance when necessary
• Ability to work effectively in a multidisciplinary team
• Excellent observation skills
• Basic computer keyboarding skills, documenting on a handheld device, online learning
• Willingness to respond positively to supervisor feedback
• Ability to work independently with minimal supervision
• Demonstrated ability to work with challenging clients
• Problem-solving and decision-making skills
• Ability to recognize and respect the cultural, religious and spiritual beliefs of clients.
• Ability to respect the client’s right to safety, dignity, privacy, and respect at all times

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)

• Acts within the unregulated worker’s role when making observations regarding the client’s health status, condition and situation
• Uses information in the care plan, computer memos, staff communication log, and the electronic chart when making observations, and seeks out guidance and information from the nurse, supervisor or other relevant OICH staff members as required
• Reports all changes in client condition/situation in accordance with the Unit policies and procedures
• Contributes to the development and revision of service plans in collaboration with the Unit nurse
• Sets service goals in collaboration with the client and the Unit nurse and other members of the multidisciplinary care teams, including medical staff, support staff, location managers and members of outside partnerships

• Personal Support Worker or Developmental Service Worker certificate
• Non-Violent Crisis Intervention training or willing to be trained
• Suicide ASIST training or willing to be trained
• Addictions training or willing to be trained
• Motivational Interviewing or willing to be trained
• Current CPR and First Aid
• Experience providing personal care mandatory
• Experience in Palliative Care an asset
• Experience working with the homeless population an asset
• Experience working with clients who have mental health diagnosis/challenges and/or are substance abusers an asset.
• Experience administering and documenting medications an asset
• Bilingualism an asset
• Demonstrated ability to form effective helping relationships
• Comfortable working within the Harm Reduction Philosophy of care and administering opioids to clients under the safer supply concept of care
• Willingness to complete additional training as required, including formal workshops and in-services and individualized teaching
• Ability to recognize own strengths and limitations and to seek guidance when necessary
• Ability to work effectively in a multidisciplinary team
• Excellent observation skills
• Basic computer keyboarding skills, documenting on a handheld device, online learning
• Willingness to respond positively to supervisor feedback
• Ability to work independently with minimal supervision
• Demonstrated ability to work with challenging clients
• Problem-solving and decision-making skills
• Ability to recognize and respect the cultural, religious and spiritual beliefs of clients.
• Ability to respect the client’s right to safety, dignity, privacy, and respect at all times

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)

• Acts within the unregulated worker’s role when making observations regarding the client’s health status, condition and situation
• Uses information in the care plan, computer memos, staff communication log, and the electronic chart when making observations, and seeks out guidance and information from the nurse, supervisor or other relevant OICH staff members as required
• Reports all changes in client condition/situation in accordance with the Unit policies and procedures
• Contributes to the development and revision of service plans in collaboration with the Unit nurse
• Sets service goals in collaboration with the client and the Unit nurse and other members of the multidisciplinary care teams, including medical staff, support staff, location managers and members of outside partnerships

• Personal Support Worker or Developmental Service Worker certificate
• Non-Violent Crisis Intervention training or willing to be trained
• Suicide ASIST training or willing to be trained
• Addictions training or willing to be trained
• Motivational Interviewing or willing to be trained
• Current CPR and First Aid
• Experience providing personal care mandatory
• Experience in Palliative Care an asset
• Experience working with the homeless population an asset
• Experience working with clients who have mental health diagnosis/challenges and/or are substance abusers an asset.
• Experience administering and documenting medications an asset
• Bilingualism an asset
• Demonstrated ability to form effective helping relationships
• Comfortable working within the Harm Reduction Philosophy of care and administering opioids to clients under the safer supply concept of care
• Willingness to complete additional training as required, including formal workshops and in-services and individualized teaching
• Ability to recognize own strengths and limitations and to seek guidance when necessary
• Ability to work effectively in a multidisciplinary team
• Excellent observation skills
• Basic computer keyboarding skills, documenting on a handheld device, online learning
• Willingness to respond positively to supervisor feedback
• Ability to work independently with minimal supervision
• Demonstrated ability to work with challenging clients
• Problem-solving and decision-making skills
• Ability to recognize and respect the cultural, religious and spiritual beliefs of clients.
• Ability to respect the client’s right to safety, dignity, privacy, and respect at all times

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)

• Acts within the unregulated worker’s role when making observations regarding the client’s health status, condition and situation
• Uses information in the care plan, computer memos, staff communication log, and the electronic chart when making observations, and seeks out guidance and information from the nurse, supervisor or other relevant OICH staff members as required
• Reports all changes in client condition/situation in accordance with the Unit policies and procedures
• Contributes to the development and revision of service plans in collaboration with the Unit nurse
• Sets service goals in collaboration with the client and the Unit nurse and other members of the multidisciplinary care teams, including medical staff, support staff, location managers and members of outside partnerships

• Personal Support Worker or Developmental Service Worker certificate
• Non-Violent Crisis Intervention training or willing to be trained
• Suicide ASIST training or willing to be trained
• Addictions training or willing to be trained
• Motivational Interviewing or willing to be trained
• Current CPR and First Aid
• Experience providing personal care mandatory
• Experience in Palliative Care an asset
• Experience working with the homeless population an asset
• Experience working with clients who have mental health diagnosis/challenges and/or are substance abusers an asset.
• Experience administering and documenting medications an asset
• Bilingualism an asset
• Demonstrated ability to form effective helping relationships
• Comfortable working within the Harm Reduction Philosophy of care and administering opioids to clients under the safer supply concept of care
• Willingness to complete additional training as required, including formal workshops and in-services and individualized teaching
• Ability to recognize own strengths and limitations and to seek guidance when necessary
• Ability to work effectively in a multidisciplinary team
• Excellent observation skills
• Basic computer keyboarding skills, documenting on a handheld device, online learning
• Willingness to respond positively to supervisor feedback
• Ability to work independently with minimal supervision
• Demonstrated ability to work with challenging clients
• Problem-solving and decision-making skills
• Ability to recognize and respect the cultural, religious and spiritual beliefs of clients.
• Ability to respect the client’s right to safety, dignity, privacy, and respect at all times

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)

• Supports the care management and home care assessment responsibilities of clients transitioning out of hospital within the atHome Program;
• Delivers nursing care to clients within the atHome Program;
• Acts as a resource to the atHome Program care team, providing coaching, education, and instruction to encourage individual and operational performance objectives. Encourages and models evidence-informed practice;
• Supports the performance management process with assigned staff and engages with appropriate managers regarding any performance issues;
• Contributes to human resources management including employee relations, health and safety, continuing education, performance development, recognition of staff and orientation, as required;
• Assists the Manager in identifying areas for recruitment, anticipates and monitors staffing needs and initiates appropriate action to obtain/maintain an adequate compliment staff for the atHome program;
• Investigates and evaluates client and staff concerns/complaints and implements appropriate resolutions, as required

Operational And Organizational Responsibilities

• Leads by example and promotes continuous quality improvement;
• Understands, promotes, and communicates the value, purpose, and goals of the atHome Program;
• Working with the Allied Health Services Manager in the evaluation and revision of atHome Program policies and procedures, based on changes in practice and requirements from funder or partner organization;
• Ensures that the quality of client care delivery is consistent with Carefor’s mission, vision, values and strategic plan;
• Meets the contractual terms set forth by external/funding partners and maintains communication with these partners as needed;
• Assists with operation of the program; provision of direct client care as required;
• Collaborate to address quality, safety and risk management issues, including the creation of professional development and performance improvement plans to address shortfalls;
• Contributes to the improvement of client outcomes (quality of life and quality of care) based on best available evidence and efficient utilization of resources;
• Contributes to business development initiatives, as required;
• Support the atHome Program team through regular meetings, orientation, mentorship, consultation, and guidance with complex clinical situations. Participate in internal and external case conferences or meetings as required; and
• Operates within as well as monitors individual, staff, and program compliance to Occupational Health and Safety Legislation, standards, and Carefor Policies & Procedures.

Working Conditions

• Combined regular office environment with some flexibility of remote work.
• A vehicle for travel within the Ottawa region to support Nursing staff working in various community settings (e.g. individual homes, retirement homes, Carefor clinics) will be required.
• Ability to work flexible hours to support client needs may be required.

• Registered Practical Nurse (RPN) in good standing with the College of Nurses of Ontario; required.
• Three (3) years recent experience of working within the adult home health care sector with related experience to support the provision of restorative care to older adults.
• Knowledge of the related regulatory and legislative requirements within Ontario; required.
• Certification in clinical specialties and chronic disease management (e.g., GPNC(C) Gerontology Practical Nurse Certified (C) Canada or CMSN(C) Medical-Surgical Nursing (C) Canada); an asset.
• Ability to promote and facilitate evidence-based practice within a community setting with a demonstrated expertise and ability to apply, teach, coach and mentor individuals and teams.
• Superior communication skills and ability to communicate effectively to direct and motivate others while maintaining a persuasive and credible presentation style at all levels of the organization.
• Demonstrated effective analytical, and problem-resolution skills.
• Excellent organizational, planning and time management skills.
• Proficiency in using Microsoft Office applications (e.g., Outlook, Word, Excel, etc.).
• Experience in a unionized environment; an asset.
• Certified RAI Assessor; preferred
• Active member of RPNAO; an asset.
• Bilingualism (French/English), an asset

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Paid mileage between clients
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)

Job Types: Part-time, Permanent

Hrs: 37.5

You will make an impact in the following ways:

• Assist in the activities of daily living, including eating, dressing, transferring, grooming, and bathing
• Provide laundering of clothes and linens
• Provide light cleaning
• Provide respite care
• Provide light meal preparation
• Provide cognitive, social, and compassionate support
• Document reports for clients on their plan of care and any changes in the behaviour of daily routines
• Other related duties and tasks as assigned by the supervisor in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures

We are looking for individuals who:

• Are capable of making a commitment of at least 15 hours/week
• Are flexible to accommodate day shifts from 7:00 a.m. to 3:00 p.m. or evening shifts from 3:00 p.m. to 11:00 p.m. and commit to shifts every second weekend (both Saturday and Sunday). To support planning, we will always make your schedule available two weeks in advance.
• See the possibilities in others and support them to reach their full potential
• Are comfortable using technology, such as a smartphone, for communication and work purposes
• Communicate effectively in English, both written and verbal
• Have strong interpersonal and customer-focused skills
• Have physical fitness sufficient to perform tasks that are necessary for the position, e.g. lifting/transferring clients
• Are compassionate, empathetic, and creative
• Have a desire to advocate for others and impact their community

You will need to have:

• Ontario Certified Personal Support Worker Certificate and/or National Association of Career Colleges (NAC) Certificate, or Certificate in Home Support Worker (Level II, III), or Developmental Service Worker program, Health Care Aide, Foreign-Trained BScN or Doctor, Paramedic Graduate, BScN Nursing Student, or second year RPN student.
• Clear Vulnerable Sector check (obtained within previous six months)
• Up to date immunizations for diphtheria, tetanus, polio, rubella, and hepatitis
• Negative tuberculosis test
• Must have a current valid driver’s license and own vehicle insurance policy
• Experience with Palliative Care is considered an asset
• First Aid CPR is considered an asset

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Provincial government $3/hr. wage enhancement)
• Paid mileage between clients
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance

• Oversees and assists the Manager with clinical operation of the ADP and CSS programs
• Acts as a resource, support and mentor to the ADP and CSS staff by leading and coaching staff to attain individual and operational performance objectives
• Ensures Carefor policies & procedures affecting the delivery of ADP and CSS programs are implemented by staff
• Participates in annual performance reviews on ADP and CSS staff
• Identifies and discusses with the Manager client care issues
• Direct client care and assessment of needs
• Support the practice involving medication management protocols
• Participate in the development, implementation, and updates of care plans
• Client monitoring, observe and document and physical or mental health concerns and report to the most appropriate person (Manager, Supervisor, Primary Care Provider)
• Communicate with clients, family members, and other care providers (i.e. Alzheimer’s Society, OHAH), to ensure the best possible care and address any concerns or issues
• Maintain accurate and timely records of client care, using electronic documentation systems (AlayaCare) and adhering to established standards
• Complete RAI-CHA assessments in the client’s home
• Acts within the function of supporting non-regulated staff in a professional practice lead capacity
• Understands, promotes, and communicates the value, purpose, and relationship of Community Support Service programs to Carefor as part of its strategic plan
• Promotes continuous quality improvement by contributing to the implementation and evaluation of strategies designed to increase the provision of quality care
• Works in collaboration with client/family to develop the Client Care Plan and complete safety assessments, updates them as required, and communicates changes with the ADP and CSS team.
• Investigates, evaluates and supports the resolution of identified client and staff concerns & complaints
• Makes recommendations for continuous improvement relating to Carefor’s overall objectives, policy, and procedures.
• Decisions may require review or escalation when costs, potential liability, reputational risk and/or an impact on objectives or staff are involved.
• Direction is generally received for outliers to organization’s policies, objectives, and values.
• Operates within and monitors individual, staff, and program compliance to Occupational Health and Safety Legislation, standards, and Carefor Policies & Procedures
• Participates in health and safety training including WHMIS and applies this knowledge
• Works in collaboration with Management and Human Resources to support return to work plans for staff taking part in modified work

• A Registered Practical Nurse (RPN), licensed to practice in Ontario, in good standing, is required
• A minimum 1-year in dementia care programs such as Adult Day Programs is preferred
• A minimum of 3 years community experience in Nursing or Personal Support Services
• Demonstrated supervisory experience and the ability to delegate tasks as required, preferred
• Demonstrated an understanding of geriatric psychiatry, geriatrics, and dementia care with highly developed organizational skills
• Demonstrated understanding of College of Nurses of Ontario Standards of Practice
• Excellent interpersonal and verbal/written communication skills
• Excellent computer skills/knowledge and familiarity with CIMS and Alayacare systems
• Ability to work collaboratively with internal and external stakeholders
• A vehicle and a valid Ontario Driver’s license are required
• Ability to manage coinciding demands
• Demonstrated flexibility and adaptability
• Experience working in a health care environment and/or working in a non-profit organization

The hiring range for this position is $71,506.50 to $85,722.00 per year, which reflects the expected starting salary based on qualifications and experience. Please note, this is not the full salary range for the position. Opportunities for growth within the full salary range are available in alignment with organizational policies and performance

• Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Health and Dental Benefits
• Disability insurance
• Extended health care
• Life insurance
• Vison Care
• Employee and Family Assistance Program
• Professional Development Opportunities
• On-Site Parking
• Paid time off
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• Staff who are deeply committed to excellent client care

Job Types: Full-time, Permanent

Willingness to travel: 50% (required)