The Opportunity: Personal Support Worker (PSW) Temporary Part-Time
Posting Date: February, 2026
Under the supervision of the Care Team Supervisor, the Personal Support Worker (PSW) provides personal support and homemaking services to individuals. Care is provided within the framework of policies, procedures, standards and quality & risk management as established by Carefor Health and Community Services and the management of the Pembroke Civic Complex. The PSW collaborates with members of the health care team in meeting the needs of individuals to attain an optimal level of independence and wellbeing. A PSW is responsible to work within his/her scope of practice, performing the care and activities for which they have the necessary training and for which they are competent. The PSW is to inform the manager or designate if they require additional training with tasks.
Carefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern Ontario live with choice and dignity since 1897.
For our staff, we are proud to help them be the best they can be both now and into the future. Through comprehensive onboarding and continual training, you are continuously improving your professional practice with Carefor; and with the HOOPP pension plan, great benefits and a flexible schedule, we’re looking out for you and your family. At Carefor, we know our work matters, and we’re proud of the impact we have in people’s lives.
Job Description
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What You Will Do:
- Assist or provide care according to the Resident Care Plan. Assistance may need to be provided on a short or long term basis to individual residents including but not limited to personal care, lifts and transfers, observing nutritional status, light housekeeping, assist in taking prescribed medication, etc…
- Observe resident for changes in behaviour or signs or symptoms of decreasing health status and report to Care Team leader.
- Chart care given and give verbal/written report to RPN or other team members on any unusual behaviour and observations made with respect to clients/residents
- Evaluate the individual’s need for change in the personal support care plan and make recommendations to RPN or designate.
- Contributes to the development of the personal support care plan by reporting, to the RPN or designate, all observations or information obtained from the resident and/or family regarding needs and the effect of the care he/she provided.
- Plans and organizes each day’s activities, setting priorities for personal support and other activities, to effectively utilize time, energy, supplies and equipment.
- Completes documentation/paperwork according to Carefor policies and procedures
- Reviews all forms of documentation and communication in order to remain current on residence operations and resident care. This may include reviewing care notes, e-mails, memos, communication book, and receiving verbal updates
- Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures
- Reports the absence of or defect in any equipment or protective device of which he/she is aware and which may endanger him/herself or another worker
- Reports any violations of the Health and Safety Act or the regulations, or the existence of any hazard
- Ensures all workplace incidents are reported in a timely manner in accordance with legislation, and Carefor policies and procedures for workplace injuries and incidents
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Qualifications
- Secondary school education preferred
- Personal Support Worker or Health Care Aide certificate
- Current Standard First Aid Certificate, required
- Current CPR level C Certificate, required
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What We Have To Offer You:
- Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
- Employee and Family Assistance Program
- Professional Development Opportunities
- Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
- A collaborative, diverse and inclusive team culture
- Wellness program
- Company events
- Work-life balance
- 24/7 support from on-call Supervisors
- Paid orientation and training
- Flexible Shifts
- All necessary Personal Protective Equipment (PPE)
Job Types: Part-time, Fixed term contract
Starting Rate of pay: $19.71 per hour
Contract length: 3 months
Work Location: In person
Carefor is committed to providing an inclusive, barrier-free recruitment and selection process. Please let us know in your application if you require accommodations at any stage of the recruitment process. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.
Apply Now
Melanie is Walking for her Friends
Melanie Freeman has a big heart.
She also likes to walk. And she loves living at Carefor Civic Complex. She’s brought these three things together for a new campaign: Care for Seniors with Melanie.
Between now and the end of 2025, Melanie will be walking to raise money to support her friends living at Civic Complex and Mackay Centre retirement homes in Pembroke. The money she raises will be used for Carefor to purchase such things as pet therapy, swimming, a keyboard, art supplies, performer fees, transportation to medical appointments, painting parties and much more.
Help us keep costs low
As not-for-profit retirement homes, Carefor Civic and Mackay do everything they can to keep the cost of accommodation low so that seniors on fixed incomes have a place they can afford. As a charity, Carefor is grateful to have the support of the community to cover the cost of things like recreation programming and events, which give our seniors the retirement they deserve. With your help we can keep our homes affordable for local seniors!
Knowing what Carefor retirement homes have meant to her friends, Melanie is taking it upon herself to hit the pavement to raise money to make the Holiday season brighter for them.
To help Melanie reach her target of $12,000, donate to www.carefor.ca/donate-pembroke
Thank you for helping Melanie reach her goal!
Read Melanie’s story of overcoming hardship
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