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Nursing Supervisor

The Opportunity: Nursing Supervisor, Temporary

Posting Date: June 6, 2024

Reporting to the Manager of Allied Health Services, the Nursing Supervisor, @Home Programs, is responsible for the case management and nursing care of clients transitioning out of the hospital as part of the Carefor’s @Home bundled care programs. The Nursing Supervisor, @Home Programs is responsible for managing the wrap-around care that is coordinated and delivered to clients admitted to the program, with support from members of the care team. The Nursing Supervisor is responsible for conducting InterRAI-HC assessments, designing care plans, engaging with other members of the care team (e.g., social workers, PTs, OTs, PTA/OTA, nutritional specialists, and speech language pathologists), and delegating tasks to personal support workers assigned to deliver care. The Nursing Supervisor is also responsible for providing clinical support, identifying and following up with PSW job performance issues, participating in client case conferences, providing ongoing training and assessments, and providing feedback on performance.

As a critical resource to the @Home Program, the Nursing Supervisor will support the care team and clients in providing safe, client-centred care by modeling practice standards, defining care processes and procedures, and collaborating in the design of personal support workers’ education and training. Striving for excellence in quality client care, the position provides leadership and supports the implementation of evidence-based professional practice projects, programs, and initiatives for Carefor’s @Home Program(s).

Who we are: Carefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,600 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. Please visit for more information.
Job Description
  • What You Will Do:
    • Leads the care management and home care assessment responsibilities of clients transitioning out of hospital within the @Home Program;
    • Acts as primary nurse to clients within the @Home Program in the delivery of nursing care;
    • Acts as a resource, support and mentor to the @Home Program care team, providing coaching, education, and instruction to encourage individual and operational performance objectives. Encourages and models critical clinical inquiry that cultivates evidence-informed practice;
    • Supports the performance management process with assigned staff and engages with appropriate managers regarding any performance issues which require disciplinary action;
    • Contributes to human resources management including employee relations, progressive discipline, health and safety, continuing education, performance development, recognition of staff and orientation, as required;
    • Assists the Manager in identifies areas for recruitment, anticipates and monitors staffing needs and initiates appropriate action to obtain/maintain an adequate compliment staff for the @Home program;
    • Investigates and evaluates client and staff concerns/complaints and implements appropriate resolutions, as required; and
    • Provides leadership coverage of the @Home Team as required.
    • Leads by example and promotes continuous quality improvement;
    • Understands, promotes, and communicates the value, purpose, and goals of the @Home Program;
    • Working with the Allied Health Services Manager in the evaluation and revision of @Home Program policies and procedures, based on changes in practice and requirements from funder or partner organization;
    • Ensures that the quality of client care delivery is consistent with Carefor’s mission, vision, values and strategic plan;
    • Meets the contractual terms set forth by external/funding partners and maintains communication with these partners as needed;
    • Assists with operation of the program; provision of direct client care as required;
    • Collaborate to address quality, safety and risk management issues, including the creation of professional development and performance improvement plans to address shortfalls;
    • Contribute to the improvement of client outcomes (quality of life and quality of care) based on best available evidence and efficient utilization of resources;
    • Contribute to business development initiatives, as required;
    • Support the @Home Program team through regular meetings, orientation, mentorship, consultation, and guidance with complex clinical situations. Participate on internal and external case conferences or meetings as required; and
    • Operates within as well as monitors individual, staff, and program compliance to Occupational Health and Safety Legislation, standards, and Carefor Policies & Procedures.

    Working Conditions:

    • Combined regular office environment with some flexibility of remote work.
    • A vehicle for travel within the Ottawa region to support Nursing staff working in various community settings (e.g. individual homes, retirement homes, Carefor clinics) will be required.
    • Ability to work flexible hours to support client needs, may be required.
    • Leadership On-Call rotation with evening, weekend, and statutory holiday coverage.
  • Qualifications
    • Registered Nurse (RN) in good standing with the College of Nurses of Ontario is required.
    • Three (3) years recent experience working within the adult home health care sector with related experience to support the provision of restorative care to older adults.
    • Knowledge of the related regulatory and legislative requirements within Ontario is required.
    • Certification in clinical specialties and chronic disease management is preferred.
    • Ability to promote and facilitate evidence-based practice within a community setting with demonstrated expertise and ability to apply, teach, coach, and mentor individuals and teams.
    • Superior communication skills and ability to communicate effectively to direct and motivate others while maintaining a persuasive and credible presentation style at all levels of the organization.
    • Demonstrated effective critical thinking, analytical, and problem-resolution skills.
    • Excellent organizational, planning, and time management skills.
    • Proficiency in using Microsoft Office applications (e.g., Outlook, Word, Excel, etc.).
    • Experience in a unionized environment is an asset.
    • Bilingualism (French/English) considered an asset.
  • What We Have to Offer You
    • Competitive base salary
    • Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
    • Work-life balance
    • Flexible Shifts
    • Employee Assistance Program
    • Professional development opportunities
    • A collaborative team culture that supports making a difference in the lives of our clients

    Job Types: Full-time, Temporary (One (1) year with the possibility of extension)

    Salary: $32.46 -$44.63 per hour

    Flexible Language Requirement:

    • French not required


    • 8-hour shift
    • Day shift
    • Evening shift
    • Licence/Certification:
    • Nursing license (RPN) through the CNO? (required)

    Work Location: In person

About us:

Carefor is Eastern Ontario’s largest home care and community support services not-for-profit with over 1,600 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. Formerly the Victorian Order of Nurses, Carefor has been providing service in Ottawa for over 123 years.

Carefor will only provide employment to those who can provide proof of being fully vaccinated against COVID-19, subject to Human Rights exemption.

Carefor is committed to providing an inclusive, barrier-free recruitment and selection process. Please let us know in your application if you require accommodations at any stage of the recruitment process. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.

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