• Greets, informs, and redirects internal and external clients on behalf of the department.
• Receives and screens correspondence and phone calls intended for the department, determines their relevance and urgency to ensure follow-up, and informs the departmental leader and staff as necessary.
• Acts as a resource person for internal and external clients for inquiries pertaining to programs, procedures, and processes in order to ensure understanding.
• Drafts and revises documents using templates and coordinates the administrative correspondence on behalf of the departmental leader and staff.
• Prepares and distributes any necessary documents and files and follows up on decisions.
• Establishes and maintains an effective filing system to maintain the confidentiality of employee files and records and ensure the availability of complete, accurate records for future reference or audit purposes.
• Coordinates document archiving.
• Maintains a reminder system for files requiring follow-up.
• Drafts and updates documents for internal use on procedures, processes and systems related to the incumbent’s responsibilities.
• Produces monthly reports that support audits of work permits, monthly union reporting, benefits and pension.
• Enter new hire data into HR systems, trigger provisioning checklists, support orientation logistics, and ensure documentation completeness for Payroll/Benefits.
• Provides administrative support to various organizational Human Resources programs by performing data entry into related databases and systems, forms creation and completion, collection of information, providing referrals.
• Prepare, collect, and coordinate benefits and pension enrolments and changes for staff
• Prepares and completes employee life cycle changes in systems and submits for Payroll processing
• Prepares and communicates benefits and pension entitlements for staff on leave, coordinates payment, and tracks leave data in appropriate systems.
• Shows discretion in the safeguarding confidential information as these functions can be related to financial, human resources and payroll data.
• Uses problem-solving skills to make recommendation to offer solutions to issues and challenges relating to people issues, operating policies, and practices.
• Applies knowledge through professional experience to complete moderately complex assignments and challenges within defined policy and according to objectives.
• Makes recommendations for continuous improvement relating to Carefor’s overall objectives, policy, and procedures.
• Works collaboratively with other members of the HR and broader Carefor team to achieve organizational goals and objectives.
• Acts in accordance with Carefor’s policies, values, and mission.
• Promotes and models a culture of health, safety, and wellness among peers
• Other duties as required.

• Postsecondary education in Human Resources, administration and office technology or an equivalent combination of education and work experience
• Minimum two years of demonstrated experience in a similar role
• Experience using computer systems and software such as Windows, word processing software, spreadsheets, databases, the internet, email and HRIS
• Excellent communication, interpersonal and customer service skills
• Experience in administrative writing
• Experience producing reports
• Ability to produce high quality work under pressure while meeting strict deadlines
• Initiative, autonomy, and sound judgement
• Organizational skills.
• Experience working in a health care setting is an asset.
• Experience in a unionized environment is an asset.
• Bilingualism (French/English) candidates are preferred.

Working conditions:

• Hybrid office environment/remote work
• Travel to various Carefor locations may be required occasionally

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance

Salary Range: $40,404.00 – $53,040.00 (annual)

Target Hiring Range: $40,404.00 -$46,293.00 (annual)

Employment type: Full time, temporary

Term: 6 months