• Assists the Manager in directing staff, preparing work schedules, and assigning duties within the maintenance, janitorial and housekeeping departments
• Assists with employee relations functions such as managing attendance, performance appraisals, disciplinary action, and performance management within a unionized and non-unionize environment
• Implements and enforces departmental standards, policies, and procedures in keeping with regulations and best practices in accordance with building, electrical, fire code etc.
• Provides leadership and hands-on assistance to operate, maintain, repair, and renovate the structural, mechanical, and non-mechanical systems and equipment to ensure a clean, safe, and well maintained building and grounds
• Assists with project management and supervisory support for large construction and renovation projects
• Assists the Manager in coordinating and managing service contracts and ensures fulfillment of contractual obligations
• Supports a preventative and responsive maintenance program for the facilities and equipment at Carefor sites in Pembroke and Renfrew County
• Responds promptly to resident and client complaints and requests that fall within the function of the department
• Assists in maintaining inventory and cost records
• Works with the Manager to update and maintain Fire Safety plans, Health and Safety programs, and related equipment and assists in organizing fire drills, evacuations, and equipment testing
• Maintains records of all inspections, preventative maintenance and repairs performed
• Seeks appropriate resources in the community to assist in the development and delivery of services, e.g. City Officials, Fire Department, Building and Equipment Contractors and Sub trades
• Prepares estimates for repairs, renovations, and departmental work plans to submit to Manager for budget approval
• Ensures floor plans are kept-up-to date and posted appropriately
• Assumes role of after-hours on-call on a rotational basis
• Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor Health and Safety policies and procedures
• Reports the absence of or defect in any equipment or protective device of which he/she is aware and which may endanger him/herself or another worker
• Reports any violations of the Health and Safety Act or the regulations, or the existence of any hazard
• Ensures all workplace incidents are reported in a timely manner in accordance with legislation, and Carefor policies and procedures for workplace injuries and incidents
• Active member of the Joint Occupational Health and Safety Committee
• Other duties as assigned
• Assists the Manager in directing staff, preparing work schedules, and assigning duties within the maintenance, janitorial and housekeeping departments
• Assists with employee relations functions such as managing attendance, performance appraisals, disciplinary action, and performance management within a unionized and non-unionize environment
• Implements and enforces departmental standards, policies, and procedures in keeping with regulations and best practices in accordance with building, electrical, fire code etc.
• Provides leadership and hands-on assistance to operate, maintain, repair, and renovate the structural, mechanical, and non-mechanical systems and equipment to ensure a clean, safe, and well maintained building and grounds
• Assists with project management and supervisory support for large construction and renovation projects
• Assists the Manager in coordinating and managing service contracts and ensures fulfillment of contractual obligations
• Supports a preventative and responsive maintenance program for the facilities and equipment at Carefor sites in Pembroke and Renfrew County
• Responds promptly to resident and client complaints and requests that fall within the function of the department
• Assists in maintaining inventory and cost records
• Works with the Manager to update and maintain Fire Safety plans, Health and Safety programs, and related equipment and assists in organizing fire drills, evacuations, and equipment testing
• Maintains records of all inspections, preventative maintenance and repairs performed
• Seeks appropriate resources in the community to assist in the development and delivery of services, e.g. City Officials, Fire Department, Building and Equipment Contractors and Sub trades
• Prepares estimates for repairs, renovations, and departmental work plans to submit to Manager for budget approval
• Ensures floor plans are kept-up-to date and posted appropriately
• Assumes role of after-hours on-call on a rotational basis
• Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor Health and Safety policies and procedures
• Reports the absence of or defect in any equipment or protective device of which he/she is aware and which may endanger him/herself or another worker
• Reports any violations of the Health and Safety Act or the regulations, or the existence of any hazard
• Ensures all workplace incidents are reported in a timely manner in accordance with legislation, and Carefor policies and procedures for workplace injuries and incidents
• Active member of the Joint Occupational Health and Safety Committee
• Other duties as assigned

• Degree, Diploma or Certification in construction or project management or certified trade
• An acceptable combination of education and experience may also be considered
• Certified as per the OH&S Act or willing to become certified
• Valid driver’s license and availability of vehicle
• Minimum 3+ years’ relevant, practical and hands-on experience in the mechanical operations and overall maintenance of a medium to large size institutional facility
• Strong assessment and troubleshooting ability
• Experience supervising staff and utilizing conflict resolution practices
• Experience working in a unionized environment
• Experience managing service contracts and supervising external trades
• Ability to interpret and apply legislation, regulations, contracts and policies and procedures
• Ability to work in enclosed spaces
• Broad understanding of principles, practices, building code regulations and procedures as they relate to facilities management and Health and Safety
• Strong written and verbal communication and interpersonal skills
• Leadership and planning skills
• Ability to work collaboratively as a member of an interdisciplinary team
• Experience using Microsoft Office Suite (Word, Excel, Outlook)
• Ability to lift up to 50lbs
• Ability to bend, sit, stand, kneel for short periods of time

• Competitive base salary
• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Work-life balance
• Flexible Shifts
• Employee Assistance Program
• Professional development opportunities
• A collaborative team culture that supports making a difference in the lives of our clients

Job Types:Full-Time (75 hours bi-weekly or 1.0 FTE)

Salary: $32.46 – $44.63 / hour or $63,297.00 – $87,028.50 / year

Primary Responsibilities Include

• Oversees and assists the Manager with the clinical operation of the PSS program
• Acts as a resource, support and mentor to the PSS staff by leading and coaching staff to attain individual and operational performance objectives
• Contributes to human resources management by supporting labour and employee relations which includes performance development, management, and recognition.
• Ensures Carefor policies & procedures affecting the delivery of Personal Support Services are implemented by PSW staff
• Completes annual performance reviews on assigned Personal Support Services staff
• Identifies and discusses with the Manager employee issues requiring disciplinary action
• Assists in determining the required staffing complement based on identified needs
• Assists Managers in the employee recruitment process by anticipating and monitoring staffing needs and initiating appropriate action to obtain/maintain an adequate compliment of staff
• Participates in a regular after hours On Call rotation to support urgent operational needs outside of regular business hours.

 Operational And Organizational Responsibilities

• Understands, promotes, and communicates the value, purpose, and relationship of the Personal Support Services program to Carefor as part of its strategic plan
• Promotes continuous quality improvement by contributing to the implementation and evaluation of strategies designed to increase the provision of quality care
• Works in collaboration with client/family to develop the Client Care Plan and complete safety assessments, updates them as required, and communicates changes with the funder and PSS care team.
• Ensures that the quality of client care delivery is consistent with the funded contractual terms of care & provides regular updates to the funder regarding the care provided
• Supports PSW scheduling by providing recommendations regarding client care needs
• Investigates, evaluates and supports the resolution of identified client and staff concerns & complaints

Health And Safety Responsibilities

• Operates within and monitors individual, staff, and program compliance to Occupational Health and Safety Legislation, standards, and Carefor Policies & Procedures
• Participates in health and safety training including WHMIS and applies this knowledge
• Works in collaboration with Management and Human Resources to complete return to work plans for Personal Support Workers taking part in modified work

Problem Solving

Problem-solving skills are required to make recommendation to offer solutions to issues and challenges relating to people issues, and Carefor operating policies and practices.

Decision Making/Independence Of Action

Makes recommendations for continuous improvement relating to Carefor’s overall objectives, policy, and procedures. Decisions may require review or escalation when costs, potential liability, reputational risk and/or an impact on objectives or Personal Support Services policies are involved.

Direction is generally received for outliers to organization’s policies, objectives, and values.

Managing And Leading

• Direct Reports – Personal Support Workers

Physical Effort

• Physical effort required is low intensity, <2 hours per day

Mental Effort

• Mental effort required is moderate intensity in an office environment, 2-4 hours per day, or high intensity for less than 2 hours per day.

Working Conditions

• Limited exposure to crisis situations
• Able to travel within the Champlain region (if required)

• A Registered Practical Nurse (RPN), licensed to practice in Ontario, in good standing, is required
• A minimum 1-year leadership is preferred
• A minimum of 2 years community experience in Nursing or Personal Support Services
• Demonstrated leadership abilities with highly developed organizational skills
• Demonstrated understanding of CNO Standards of Practice
• Excellent interpersonal and verbal/written communication skills
• Excellent computer skills/knowledge and familiarity with scheduling systems
• Ability to work collaboratively with internal and external stakeholders
• A vehicle and a valid Ontario Driver’s license are required
• Ability to manage coinciding demands
• Demonstrated flexibility and adaptability

Qualifications Considered an Asset

• Experience working in a health care environment and/or working in a non-profit organization
• Ability to converse in both official languages (English/French)
• Experience providing Palliative Care and/or Dementia Care
• Palliative certification (LEAP)
• Gentle Persuasive Approach certification (GPA)
• Previous experience working with unregulated care providers

Competencies

• This position requires a self-aware, innovative, and resourceful person equipped with the ability to deal with issues and tasks proactively and simultaneously, with a calm demeanour and a customer centric approach.
• Ability to proactively provide effective recommendations regarding PSW placement and schedules
• Leads by example to promote continuous quality improvement
• Ability to assist with the development of policies and procedures for all business practices in Personal Support Services, based on changes in practice and requirements from funder or partner organization
• Ability to be flexible, encourage and enable change
• Ability to proactively provide effective, timely solutions
• Good organizational, time management, and prioritizing skills
• Strong written and verbal communications skills to communicate concisely and confidently with stakeholders at all level of the organization, public speaking experience an asset
• Demonstrated ability to exercise discretion and judgement in handling confidential or sensitive issues.
• Exhibits ethical standards in personal and professional life

• Competitive base salary
• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Work-life balance
• Health and Dental benefits
• Flexible Shifts
• Employee Assistance Program
• Professional development opportunities
• A collaborative team culture that supports making a difference in the lives of our clients
• Competitive base salary
• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Work-life balance
• Flexible Shifts
• Employee Assistance Program
• Professional development opportunities
• A collaborative team culture that supports making a difference in the lives of our clients