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How to Be a “Good Patient”: A Nurse’s Perspective from Carefor

Patient receiving care in Ottawa

Carefor clinic nurses like Stephanie Beattie see clients with a wide range of healthcare needs. Often part of the process of helping someone manage or overcome a health concern isn’t just about the concern itself but also the person dealing with the concern. Any healthcare professional will tell you that there are things a patient can do before, during and after treatment to help with the condition they’re facing.

What Stephanie has learned is that being a “good patient” isn’t about perfection or knowing all the answers. It’s about participation. Whether a client is recovering from surgery, managing a chronic illness, or receiving home care services, their attitude and actions can make a big difference in your outcomes. Here are some tips from Stephanie on how you can help your wellness journey along.

Before the Appointment: Lay the Groundwork
Good care starts before you even walk through the door. Taking care of your health—by staying active, eating well, managing chronic conditions, and keeping regular appointments—can help prevent the need for more intensive care down the road. If you’re receiving treatment for a recurring condition like diabetic foot ulcers or venous leg ulcers, prevention is key. That might mean wearing prescribed compression stockings daily, monitoring your feet, or following a nutrition plan. It’s also helpful to keep a health journal or notebook to track symptoms and questions for your care team.

During the Appointment: Show Up and Speak Up
When you come in, arrive on time, bring your medication list, and be ready to talk openly. Nurses and healthcare staff often already have your background information, but your voice is essential. Let us know how you’re feeling, what’s changed, and what you need help with. If something isn’t clear, ask. We often ask patients to repeat back instructions to ensure they understand. If English isn’t your first language, bring someone who can help translate or advocate for you. And remember—it’s okay to bring a family member to help absorb information, especially when emotions run high.

After the Appointment: Follow Through
One of the biggest differences between those who recover well and those who don’t is follow-through. Nurses often provide instructions for wound care, diet changes, mobility exercises, or medication schedules. Patients who stick with these plans usually see better outcomes. When patients don’t follow recommendations—sometimes due to confusion, lack of support, or other challenges—their recovery can stall or reverse. It’s also a good idea to keep a health journal where you can document actions and recommendations. If you’re unsure about anything after your appointment, don’t hesitate to reach out.

One Last Thing: You’re Not Alone
Many patients, especially seniors, rely on caregivers. If you’re a caregiver feeling overwhelmed, you’re not alone. There are supports available—from respite care to day programs. Ask us. We can connect you.

Being a good patient is about working with your healthcare provider—because they’re working for you.

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