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Palliative Community Programs

Carefor’s Palliative Community Programs offer people dealing with a terminal illness support in a variety ways. They help people connect with others and resources to manage the emotional and physical reality of this stage of their journey.

Available Programs
  • Palliative Day Program

    The Palliative Day Program is supported by Carefor Hospice Cornwall & provides a welcoming, friendly environment that gives clients an opportunity to share with others going through similar life experiences.

    Activities of the support group may include discussions, reflexology, therapeutic touch, music, massage, pet therapies, reading, games, puzzles, and guest speakers. Support services and a quiet room are also available throughout the client’s visit. A hot lunch and delicious snacks will be available throughout the day.

  • Volunteer Visiting Program

    The Palliative Care Volunteer Visiting Program aims to ease the burden of dealing with a terminal illness. Our dedicated and helpful volunteers support clients and caregivers so they have the time and energy to enjoy the highest quality of life each day. Volunteers also help alleviate physical, emotional and spiritual suffering.

    Our services include caregiver relief, outings, encouraging and supportive friendships where similar interests and activities are shared, support in times of crisis, and more.

  • Caregiver Support

    The support group exists to provide social and emotional support to individuals with a terminal illness and their families, therefore allowing them to remain in their community. The support group compliments services already provided for terminally ill clients and their families residing in Cornwall, Stormont, Dundas & Glengarry. Anyone can make a referral: the client, caregiver, health care professional, clergy or a friend.

Available in these locations:

Carefor Health & Community Services

205 Amelia Street
Cornwall, ON K6H 3P3

Phone: 613-932-3451

Volunteer at Hospice

Volunteers are an integral and valued part of our team at Carefor Hospice Cornwall.

We offer specialized training in all areas. All volunteers are required to have a valid police check on file to work within our organization. They also must take part in a Palliative Care Course, given by a registered health care professional. This course covers all aspects of end-of-life care and how it pertains to volunteering at Hospice.

Learn More

Patient & Family Support

The Hospice team helps you and your loved one by providing a reassuring presence to allow you to spend time together as this part of our journey.
The Hospice team:
  • Listens, assesses and evaluates any concerns or perceptions the resident may have, encouraging the resident to express his or her wishes, needs and fears.
  • Advocates on their behalf, helping everyone to work through and understand many of the changes that occur as the resident’s health declines.
  • Assists the resident to develop a plan of care including psychological, emotional and spiritual needs and any and all community resources necessary to make informed decisions about such things as: funeral arrangements, financial or legal matters or survivor benefits, ensuring that no one is excluded.
  • Helps to prepare residents, families and other significant others with knowledge of what they can generally anticipate about the dying process. Most important is talking about and normalizing the kaleidoscope of emotions that people have during this difficult time.
  • Assists family and close friends who are experiencing the waves of emotional distress just prior to or after their loved one has died. The Patient & Family Support.
  • Coordinator makes follow-up calls to some families to see how a spouse or other loved one is coping after the death and offers short-term counselling for those in need after their loss.
  • Provides education to volunteers and staff on such topics as compassion, fatigue and healthy caregiving.

Available in these locations:

613-938-2763 Ext: 4142

Volunteer at Hospice

Volunteers are an integral and valued part of our team at Carefor Hospice Cornwall.

We offer specialized training in all areas. All volunteers are required to have a valid police check on file to work within our organization. They also must take part in a Palliative Care Course, given by a registered health care professional. This course covers all aspects of end-of-life care and how it pertains to volunteering at Hospice.

Learn More

Bereavement & Grief Support Groups

We offer regular support groups as well as a 6-week closed group session for Hospice family members and caregivers who have lost a loved one.

Each session is administered by Bereavement Facilitators. One-on-one meetings can be arranged at your request with the Family & Patient Support Coordinator.

Support Groups
  • Regular Support Groups

    Where: Hospice Cornwall (Advanced registration is required)

    When: Tuesdays from 6:00-7:30 PM, and Thursdays from 2:00-3:30 PM

    Our regular support groups offer clients a safe and comfortable environment with open-group-style conversation. Group discussions include a variety of topics for those who have lost a loved one. Light refreshments will be included.

  • 6-Week Closed Group

    Where: Hospice Cornwall (Advanced registration is required)

    Time: Thursday mornings over a 6-week period

    Our closed group meetings will be offered throughout the year in a structured format with a maximum of 8 participants. Group discussions include a variety of topics for those who have lost a loved one. Light refreshments will be included.

Available in these locations:

Family & Patient Support Coordinator

Shannon Ball
1507 Second St. West,
Cornwall, ON  K6J 1J5

Phone: 613-938-2763  ext.4142

Volunteer at Hospice

Volunteers are an integral and valued part of our team at Carefor Hospice Cornwall.

We offer specialized training in all areas. All volunteers are required to have a valid police check on file to work within our organization. They also must take part in a Palliative Care Course, given by a registered health care professional. This course covers all aspects of end-of-life care and how it pertains to volunteering at Hospice.

Learn More

Aging at Home

Age at home with the utmost care.

The Aging at Home Program serves seniors with disabilities, providing personal support and essential homemaking services. Some of the services offered could include assistance with personal grooming and hygiene, bathing and washing, toileting, rinsing and retiring, dressing and undressing, transferring, meal preparation, laundry and light housekeeping.

For more information about Aging at Home, please contact:

Carefor Health & Community Services

205 Amelia Street
Cornwall, ON K6H 3P3

Phone: 613-932-3451

In home Respite

Respite support is just as important for you as it is for your loved one.

The Respite Program is a home care support service which allows you to schedule temporary relief from your role as a caregiver. This offers safe support for your loved one and helps alleviate the stress and strain that can be placed on relationships during day-to-day care. Services could include personal care, homemaking, and supervision.

Available in these locations:

Carefor Health & Community Services

205 Amelia Street
Cornwall, ON K6H 3P3

Phone: 613-932-3451

Community Supportive Housing

Personal support in a safe, residential setting.

Community Supportive Housing is supported by a partnership between Carefor and Cornwall & Area Housing Corporation. The program serves adults with disabilities by providing personal support services and essential housekeeping services in a safe environment. Attendant care staff are on-site 24/7, and provide non=medical support care.

Available in these locations:

Carefor Health & Community Services

205 Amelia Street
Cornwall, ON K6H 3P3

Phone: 613-932-3451

Going Home Program

An elderly couple stands together inside of the open front door to their house.
The Going Home Program helps seniors remain safely at home after leaving the hospital.

The program offers a basket of community support services, including frozen and hot meals, transportation, homemaking and personal support services. Services are free of charge within the first 10 business days when leaving the hospital. 

How do I get service?
  • Assessment

    Clients are assessed and referred to the Going Home Program by the Hospital Discharge Planner and/or by the Geriatric Emergency Management (GEM) Nurse in the Emergency Departments of our Champlain District hospitals.

  • Eligibility
    • Age: 65 years of age and older.
    • Mobility aligns with Champlain Community Transportation Collaborative criteria.
    • Services will not be duplicated either through Home and Community Care, new or existing services in the community, or paid services.
    • Clients living in Retirement Homes are eligible for transportation services only.
    • Clients with contact precautions are eligible dependent on the availability of PPE for client and driver (if necessary), and referral includes a description of the precaution. Intake reserves the ability to refuse the referral if deemed unable to safely service the client.

Contact Us

Once you are home, if you have any questions or if you have not heard from an intake person within two business days from your discharge, please contact:

Ottawa

Phone: (613) 238-8420
Toll Free: 1 (877) 818-0884

Eastern Counties

Phone: (613) 932-3451
Toll Free: 1 (800) 267-1741

Pembroke-Renfrew

Phone: (613) 732-3949

Going Home Referral Form

English
French

Going Home Referral Fillable Form

English
French

Patient Information Sheet

English
French

Homemaking

A support worker cleaning a table in a house, an elderly woman in the background sits on a couch smiling.
Homemaking Services help seniors stay at home longer.

The Program provides tailored light housekeeping services for seniors and physically disabled adults living at home. To qualify for the program, clients are assessed by a Carefor team member.  There is a minimal cost for the services, which may include housekeeping tasks like cleaning, laundry and changing linens.

Services offered

  • Dusting
  • Vacuuming
  • Cleaning bathrooms
  • Making the bed/changing linens
  • Laundry
  • Washing floors
  • Cleaning kitchen and bathroom surfaces
  • Cleaning appliances
  • Emptying garbage

Eligibility

Seniors over 65 years of age who meet the requirements based on the mandatory InterRai CHA health assessment.

*Note: There is currently a waitlist for this service. You will be contacted as soon as your referral can be reviewed.

Available in these locations:

Carefor Health & Community Services

205 Amelia Street
Cornwall, ON K6H 3P3

Phone: 613-932-3451

Homemaking Intake Coordinator

Phone: 613-740-5783
Email: homemaking@carefor.ca

Rehabilitation Services

A Carefor team member holds the leg of an elderly man sitting in a chair
Helping you maintain function and choice in how you want to live.

Our experienced and trained rehabilitation team offer services to help you build and maintain independence offering you support in your home.

Our home care rehabilitation services in Ottawa include physiotherapy, occupational therapy, dietetics and social work support.

Rehabilitation services are often provided through physician referral but we do also offer private services. Click below to learn more and book an appointment for the service(s) you require.

Book An Appointment

Toll-free: 1-833-922-2734

By the numbers

95%

of home care clients rate Carefor’s services as good or excellent.

37,184

appointments by Carefor rehabilitation staff in 2022.

A young woman retrieving a mug from a cupboard for an older woman sitting next to her.

Personal Support Services

Carefor Personal Support Workers are available 24/7 to support you, offering independence, connection and caring, whether at home, in a retirement home or assisted living.

We offer home care personal support services in Ottawa, Pembroke-Renfrew County and Eastern Counties that gives you and your family peace of mind.

Carefor also provides Client Care Workers as part of our Inner City Health Partnership with Shepherds of Good Hope and Ottawa Inner City Health to support people living with homelessness across Ottawa.

Learn more about this partnership.

An elderly woman smiling widely and sitting on a walker in a bathroom, a support nurse standing behind her.

Personal Care & Exercises

Including bathing assistance, grooming, dressing, and feeding.

A nurse and an older woman sitting on a couch, laughing and hugging one another.

Respite & Companionship

Have a PSW offer you a break in the care of your loved one.

A close up of a vacuum being used on a hardwood floor.

Light housekeeping

Including laundry, light meal preparation and more

Available at these locations:

Toll-free: 1-833-922-2734

Carefor Health & Community Services

205 Amelia Street
Cornwall, ON K6H 3P3

Phone: 613-932-3451

By the numbers

95%

of home care clients rate Carefor’s services as good or excellent.

730,130

hours of care provided by Carefor PSWs in 2022

If it hadn’t been for my PSW, I don’t think I’d make it.”

Lois.F., Carefor PSS client for 30 years
Murphey and his supervisors facing the camera and smiling.

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