• Region: Ottawa Region
  • Categories: Administrative | Management | Other
  • Type: Full-time
“A rewarding career in caring starts here”

Posting Date: December 1, 2021

Reference No:


The Opportunity – Disability and Leave Management Advisor

Reporting to the Manager, HR Operations, the Disability and Leave Management Advisor is a member of CAREFOR’s HR team. The Disability and Leave Management Advisor has primary responsibility to facilitate CAREFOR’s disability and attendance management programs and supports CAREFOR’s managers and staff by providing a comprehensive, progressive and supportive approach to both occupational and non-occupational injury or illness and wellbeing.

The Disability Management Advisor will provide coaching and consultation to managers, employees, union and third-party stakeholders and will facilitate all aspects of disability management processes including incidental absenteeism, long term disability, accommodation, worker compensation, and management of benefits and pension while on leave.

Who We Are:

Carefor is Eastern Ontario’s largest home care and community support services not-for-profit with over 1,400 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. Formerly the Victorian Order of Nurses, Carefor has been providing services for over 123 years.

Please visit www.carefor.ca to learn about the range of programs and services we offer to the Champlain Region.

You will make an impact in the following ways:

As a self-starter, you are able to anticipate and proactively respond to requirements based on prior experience.

As the ideal candidate, you will have:

  • Thorough knowledge of legislation and principles pertaining to disability management/ support, WSIB, return to work and accommodation and acts as the Subject Matter Expert on each of these; providing guidance, advice, and coaching for successful outcomes
  • Thorough working knowledge of and understanding of related legislation and regulations, including Workers’ Compensation Act and Human Rights Legislation, and AODA.
  • Effective case management skills.
  • Strong interpersonal, written and verbal communication skills.
  • Attention to detail, excellent organizational, analytical and problem solving skills.
  • Ability to work cooperatively as part of a team, as well as independently with minimal supervision, using knowledge of legislation and principles pertaining to disability management/support, WSIB, return to work and accommodation.
  • Comfortable with dynamic, ever-changing environment and apply sound judgement and flexibility to determine solutions right for the circumstance. Ability to prioritize and meet tight deadlines, and effectively manage internal/external relations.
  • High degree of proficiency in all MS office applications.
  • Ability to preserve confidentiality.
  • Promotes inclusiveness and recognizes and respects the value of diversity within our community and our workforce.
  • Ability to be flexible, encourage and enable change.
  • Ability to proactively provide effective, timely solutions.
  • Strong written and verbal communications skills to communicate concisely and confidently with stakeholders at all level of the organization.
  • Demonstrated ability to exercise discretion and judgement in handling confidential or sensitive issues.
  • Exhibits ethical standards in personal and professional life.

You will need to have:

  • University degree in a related field such as Human Resources, Rehabilitation Counselling, Health Sciences or Social Sciences.
  • Occupational Health Certification.
  • Minimum of 3 years’ of progressive experience in a related field such as disability/WSIB management, health & safety, human resources or occupational health, including experience with complex claims management preferably in a unionized and public sector environment.
  • Experience with workplace health programs is preferred as well as a working knowledge of external insurance providers.
  • Demonstrated excellent communication (both written and verbal) and interpersonal skills with a proven effective customer service focus.

Qualifications considered an asset:

  • Experience working in a health care environment and/or working in a non-profit organization.
  • Oral and written proficiency in English; proficiency in French will be considered an asset.
  • Registered Nurse with the College of Nurses of Ontario would be considered an asset.
  • Disability management certification would be considered an asset

What We Have to Offer You:

  • Rewarding pay, benefits, and pension program
  • Flexible schedules
  • Onboarding, education, professional training and staff development opportunities
  • A collaborative culture that supports making a difference in the lives of our clients
  • Senior leadership team that believes in building trust and working together

Carefor will only provide employment to those who can provide proof of being fully vaccinated against COVID-19, subject to Human Rights exemption.

Carefor values equity, diversity and inclusion in all its forms and recruits qualified individuals at all occupational levels that reflect the diversity of our clients and our community. We are committed to providing inclusive, barrier-free recruitment and selection processes and a work environment that supports our diverse workforce. If you require accommodations at any stage of the recruitment process, please let your TA Coordinator know or contact us in confidence and providing notice in advance. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity

Apply now

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