CEO Message & Strategic Plan

CEO Message

Being selected to lead a 120 year old organization is a tremendous honor and now almost 12 months into my new role as Carefor’s CEO, it is an appropriate time to reflect upon some of our accomplishments while also looking ahead to what the future might hold for our agency.

April is National Volunteer Month and Carefor recognized the contributions of its volunteers by holding a number of volunteer recognition and appreciation events across the region. Volunteerism is the foundation upon which our organization has been built and services such as our adult day programs, non-urgent medical transportation program and Cornwall Hospice simply would not exist as they do now without the selfless contributions of our volunteers.

Carefor relies heavily on the generosity of the community to support initiatives such as client subsidies to offset the costs of accessing specific services, staff and volunteer education and skills development to maintain a highly professional and dedicated workforce, and capital projects such as major repairs and upgrades to our residential care facilities. The generosity of our donors was evident at a number of fundraising initiatives this spring and your financial support at events such as Hike for Hospice in Cornwall, Carefor Desserts in Ottawa and the 20th Annual Carefor Auction in Pembroke raised more than $100,000 in support of a number of important projects. 

 Carefor’s most valued asset is its team of incredibly dedicated staff whose hard work and professionalism has helped to build Carefor’s brand as one associated with high quality, client-centered care and services. Our talented management team is passionate about providing the tools and resources necessary to support our staff to deliver timely, effective and high quality care to our clients. In providing an environment in which our staff feel part of a dedicated and professional team, our employees are able to experience first-hand the impact that their daily contributions have on the lives of others.

On May 17, 2018, Carefor received confirmation that, as a result of the recent on-site survey conducted by Accreditation Canada, we received Accredited Status with Exemplary Standing! The contributions of our staff and volunteers positioned us to comply with 885 of 902 relevant standards in Accreditation Canada’s Qmentum program.  This major milestone achievement recognizes Carefor as a leader in the local community healthcare sector and our approach to continuous improvement and innovation is indicative of the team-based philosophy to service delivery at Carefor.  

Our strategy remains focused on providing timely, safe and high quality care to our clients consistent with the values and principles inherent in the accreditation process. Our success in the pursuit of this vision is dependent upon our most important stakeholders – our staff, volunteers and donors. 

“Alone we can do so little; together we can do so much.” – Helen Keller

Sincere regards,
Steve Perry

Carefor Strategic Plan 2016-2018

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